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Jim Shorkey Nissan of Gainesville

Gainesville, GA

3.2
1,114 Reviews

2400 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,114 reviews

July 16, 2020

I am always pleased with the customer service everytime I come for my inspection. Letting me know what needs to be done and making time and effort to get what needs to be done fixed and taken care of. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Jake Law
July 15, 2020

Natalie was extremely helpful in getting items taken care of for me. An absolutely wonderful and very pleasant person to have working to make sure that my needs was met. I only gave a four because of a coupl More

by GERALDANDERSON06
Recommend Dealer
Yes
Employees Worked With
Patrick Denis, Natalie Gosdin
July 14, 2020

Service went above and beyond I was recently in a car accident, and when the car collided into mine, it totaled my vehicle. So, I went to the dealership to look and price the car More

by TWY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza, Shane Perkins, Edgar Velazquez
July 12, 2020

Cody at Nissian in Gainesville was very helpful. He was knowledgable and very professional. The whole staff was friendly and easy to work with. Thank you. I love my new Rogue. More

by CCCB2849
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza, Cody Longwith
July 12, 2020

Everyone is so polite and friendly. Very knowledgeable about the automobile’s . Dealership is always clean and neat. Good selection of vehicles. Always enjoy coming in. More

by marklcochran
Recommend Dealer
Yes
Employees Worked With
Jake Law, Tyler Ackermann
July 11, 2020

Very good service Car runs excellent. Thanks for cleaning it!! Might b. Looking to buy another car from here in the future. Yes yes yes More

by doddlebug187
Recommend Dealer
Yes
Employees Worked With
Tyler Ackermann
July 11, 2020

William was amazing to work with. He took great care of my vehicle and made sure that the repairs were done correctly. I am very happy with the collision center. More

by UNME771
Recommend Dealer
Yes
Employees Worked With
William Orlando
July 09, 2020

Good work and fast service. Came in without appointment and they took care of me and helped save some money with warranty I had on the tires More

by marvinrwhatley
Recommend Dealer
Yes
Employees Worked With
Delfi Becerra, Tyler Ackermann
July 09, 2020

The worst service ever, had my car 3 days still could not repair the air conditioner. Will never go there again . They should close the service dept. ASAP More

by Lee Nalley
Recommend Dealer
No
Employees Worked With
Delfi Becerra
Jul 09, 2020 -

Jim Shorkey Nissan of Gainesville responded

I apologize for the experience that you had with our dealership. Please contact our service manager Glenn Hartley and walk him through your concerns. He will see what he can do to help. Thank you and he can be reached at ghartley@choosecarriage.com

July 09, 2020

Brought my daughters car in to get an oil leak diagnosed and then fixed. I was suppose to recieve a call the next morning. I didn't, I called and left a message and a manager called me back with a list o More

by canady3428
Recommend Dealer
No
Employees Worked With
Person I talked to was out the following day with family emergency, not their fault I'm disappointed.
Jul 09, 2020 -

Jim Shorkey Nissan of Gainesville responded

I am really sorry to hear about your experience with our dealership. Please reach out to me directly so I can possibly assist in making your visit right with us. I can be reached via email at s.bailey@choosecarriage.com. I would love to help in any way that I can.

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