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Jim Shorkey Nissan of Gainesville

Gainesville, GA

3.0
1,112 Reviews

2400 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,112 reviews

July 24, 2020

Jake and Alexis were extremely helpful and accommodating. I had a nice experience and will be back to do more business in the future. Thanks Nissan! More

by OSTERC82
Recommend Dealer
Yes
Employees Worked With
Alexis, Jake Law
July 23, 2020

I have always had a great experience with the carriage Nissan service department. They are always super helpful and let me know what needs to be done now or what I need to take care of at my next visit More

by bgmgingersassy2019
Recommend Dealer
Yes
Employees Worked With
Tyler Ackermann
July 22, 2020

Tyler was very rude, inconsistent, didn’t know what he was saying. AND LEFT MY DOOR UNLOCKED WITH MY BELONGINGS IN IT AND DIDNT CARE. More

by lindahaxhiu10
Recommend Dealer
No
Employees Worked With
Tyler Ackermann
Jul 22, 2020 -

Jim Shorkey Nissan of Gainesville responded

Linda, you verbally threatened our employee over the phone yesterday and in person when you came to pick up the vehicle. We reported your behavior to the police. If you would like to discuss how Tyler was rude to you (he wasn't) you may also like to include that important detail. We hope you have a wonderful day

July 22, 2020

Everyone I came in contact with was very courteous and professional. Including the phone receptionist that scheduled my appointment. I split my time between Gainesville and North Carolina so this is on More

by MARKCABRAL93
Recommend Dealer
Yes
Employees Worked With
Jake Law, Delfi Becerra, Tyler Ackermann
July 22, 2020

Excellent service. Professional, fast, and knowledgeable!!!! Early hours!! Sam was excellent !! She was very thoughtful and thorough. The transportation to my job both ways was excellent More

by michellew64
Recommend Dealer
Yes
Employees Worked With
Sam
July 22, 2020

Very good service personnel. They were polite and helpful. I’ll be back again to have my car serviced by these very capable service personnel. More

by skydad
Recommend Dealer
Yes
Employees Worked With
Jake Law
July 18, 2020

We are so thankful to the Carriage Nissan Service Department in Gainesville, GA. Especially thankful to Tyler Ackermann, Service Advisor. Tyler went "above and beyond" to help us with our 2016 Titan More

by Shewmakerdoreen
Recommend Dealer
Yes
Employees Worked With
Tyler Ackermann
July 17, 2020

I had an amazing service experience at carriage Nissan! Tyler , Delfi , and Jake were all very helpful and knowledgeable of the services I needed for y vehicle. More

by APRILRENEE92
Recommend Dealer
Yes
Employees Worked With
Glenn Hartley, Jake Law, Delfi Becerra, Tyler Ackermann
July 16, 2020

I am always pleased with the customer service everytime I come for my inspection. Letting me know what needs to be done and making time and effort to get what needs to be done fixed and taken care of. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Jake Law
July 15, 2020

Natalie was extremely helpful in getting items taken care of for me. An absolutely wonderful and very pleasant person to have working to make sure that my needs was met. I only gave a four because of a coupl More

by GERALDANDERSON06
Recommend Dealer
Yes
Employees Worked With
Patrick Denis, Natalie Gosdin
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