Jim Shorkey Mitsubishi

Worst car dealership experience ever I feel totally ripped off I gotta deal with a messed up vehicle for 5 years thanks to Jim shorkey I keep taking the car in to get looked at & they keep sending me o ripped off I gotta deal with a messed up vehicle for 5 years thanks to Jim shorkey I keep taking the car in to get looked at & they keep sending me on my way Telling it’s fine Wouldn’t recommend no one. More

When they tell you your part will be in in 3-5 days and it's been 10!! No updates Another prime example of their poor customer service once again! Speaking of the North Hills location it's been 10!! No updates Another prime example of their poor customer service once again! Speaking of the North Hills location More

Wonderful experience! Definitely recommend! Steve the manager and Mitch sales person were fantastic. Keep people like them around. Steve was a sales person when we 1st started and have gone back 3 times. manager and Mitch sales person were fantastic. Keep people like them around. Steve was a sales person when we 1st started and have gone back 3 times. More

They do not price match even if they’re not busy in the service center. Asking over 100 dollars for a single front end alignment(the rear can’t be aligned on some models don’t get scammed) on a mirage is a service center. Asking over 100 dollars for a single front end alignment(the rear can’t be aligned on some models don’t get scammed) on a mirage is appalling.. 4 WHEEL alignments at a repair shop is 60 bucks.. 4 wheel! After asking the service desk lady to please lower the price.. she looked at me like I had 4 heads. She came back to me and said the best she could do was 89 dollars.. I understand it’s a dealer.. but I bought the car from you guys.. stop ripping off your customers. Proof is in the pudding, I took a my car in for a warranty check and they haven’t found anything wrong. I set them up with a very very simple test.(I personally just wanted to know how corrupt or unintelligent they really are). I changed 1 brake pad on each front wheel(the inside pad was worn to the steel).(I told them I think it might be a front wheel bearing) They looked it over and said nothing was wrong. This place is garbage. (Btw they charged $140 for a single hour, just to rip you off..) NEVER TAKE YOUR CAR/buy a car from them! More

service had a recall on my car made appointment for a Friday dropped it off on Thursday night told it would take 6 hours to drop gas tank an fix. called Frid had a recall on my car made appointment for a Friday dropped it off on Thursday night told it would take 6 hours to drop gas tank an fix. called Friday night not ready have it Saturday told still not ready have it Monday .if I needed it I could come an get it sat. so they hade for 2 days and did nothing.I ask for one of the owners to call me never heard from them. More

Great Customer Service!!!! Good Afternoon, I can not tell you how pleased I am with this dealership. I was referred to this dealership from the Kia dealership. I have a 2020 Good Afternoon, I can not tell you how pleased I am with this dealership. I was referred to this dealership from the Kia dealership. I have a 2020 Kia Telluride and wanted to get the nitro put in my tires and this is where I was sent. From the time I made my appointment and I arrived to this dealership I was treated very well. Frank Novobilsky and Bob the service manager both introduced themselves to me and explained how they were going to change the air over to nitro for me. Told me that they would service my vehicle anytime I would need service done to my Kia. I am a manager at a hotel and I train my staff in the proper customer service and let me tell you both these gentleman went above and beyond. I will definitely be making all my service appointments here with these gentleman. Thank you, Marion Lackey More

Don’t Buy From Here I bought a 2009 Suzuki SX4 Hatchback on 8/28. It was paid in full with cash. I was told the exhaust needed fixed and that they were going to send it t I bought a 2009 Suzuki SX4 Hatchback on 8/28. It was paid in full with cash. I was told the exhaust needed fixed and that they were going to send it to their shop and fix it. Was told it would be done the next day. It wasn’t. Which I understood at the time. Was then told it’d be done the next day. Still wasn’t done. Then told it would be done on Saturday. To no surprise it still wasn’t done. Finally called and asked as directly as possible, when would my car actually be done because at this point I’ve given up 3 days of having plans because I’ve had to sit around the house waiting for your phone call. Been lied to about when it would be actually done. I would have wanted you to tell me it wouldn’t be done until next week. Guess what? It’s now 9/4 and my car is still not done. When I was guaranteed that my car would be done. I’m actually fuming about this. I’ve had no form of transportation for a week now. More

Great experience I was searching for a new car and Allen Bonifati was extremely helpful . His knowledge and professionalism were something only gained with years of s I was searching for a new car and Allen Bonifati was extremely helpful . His knowledge and professionalism were something only gained with years of sales experience. I would recommend Jim Shorkey and Allen to anyone in search of a vehicle. More

Great place to buy a new car Experienced and knowledgeable staff. Very pleasant. Friendly atmosphere. Took good care of my family and found the right vehicle for us Would recommen Experienced and knowledgeable staff. Very pleasant. Friendly atmosphere. Took good care of my family and found the right vehicle for us Would recommend. Pretty quick too More

NEVER BUY A CAR HERE I bought a car almost 90 days ago. This dealership NEVER processed my oaoerwork. I had to call five times and threaten to call a lawyer to get them t I bought a car almost 90 days ago. This dealership NEVER processed my oaoerwork. I had to call five times and threaten to call a lawyer to get them to start the paperwork. My temporary registration expires in a few days and guess what? No registration. They are incompetent and cannot give me an answer as to my paperwork. They never return phone calls. Do yourself a favor and go somewhere else. More