Jim Shorkey Mitsubishi

Danielle did everything she could to make sure I gott the car I wanted at terms that worked for me. car I wanted at terms that worked for me. More

Had a wonderful experience while purchasing my Mitsubishi Outlander from Austin . Made sure everything was done by two follow up calls. Thanks again Austin Outlander from Austin . Made sure everything was done by two follow up calls. Thanks again Austin More

Don't waste your time if you're an experienced buyer. Aginst my instincts and better judgment I waited while Shorkey played with numbers only to not reach an agreeable number. I was presentment a first s Aginst my instincts and better judgment I waited while Shorkey played with numbers only to not reach an agreeable number. I was presentment a first set of numbers and declined. I wrote a satisfactory figure on the deal sheet and the salesman Mark disappeared to management and came back a short time later and told me Shorkey accepted it. He presented no re-written deal and I took him at his word. Only to find out two days later while wanting to take delivery of the car that the final number, interest rate and payment was higher. Mark did make a good effort finding us a vehicle we liked. No other positives. Will go elsewhere when we get back from OBX. More

I just lost an entire day of my busy life trying to buy a car to sit down and start signing to find out my sales woman gave me false information on the manufacture warranty and then they tried to sale me an car to sit down and start signing to find out my sales woman gave me false information on the manufacture warranty and then they tried to sale me an extended warranty for over 2k to compensate for the lack of warranty not carrying over from the manufacturer. Not only that, the start of my day with her started out on a bad foot. I spoke with Kenzie on the phone and advised I was taking my vehicle in for service at another one of their locations. She advised either her or someone else would be there to pick me up at 11:45. At 11:55 when no one was there, I tried calling her and she did not answer. I had to walk to the lot and wait 30 minutes for to help me even though I had a scheduled appointment with her. I clearly specified the importance of the warranty to her and the Mitsubishi warranty is what attracted me to their dealership. I even pointed at the sticker on the car and questioned whether or not it came with the manufacture warranty and she advised yes. Twice I tried to test drive a new one and she would not let me drive one. I have a valid listener, excellent credit, and a clean record. I have bought new cars off of Shorkey before. In fact they have been my go to dealer for the past few new cars I bought. I will be finding a new dealership for my current and future needs. I am not sure I should hold her liable or if it is the company’s fault for lack of training. Either way, they should have honored what the sales woman said. Literally 6 hrs wasted and I now don’t trust going back there to do business. More

My experience at Jim Shorkey Mitsubishi in North Huntington is awesome. Today once again treated like we owned the place.Outstanding service as well as personnel. A special thanks to Steve, Ed , and Huntington is awesome. Today once again treated like we owned the place.Outstanding service as well as personnel. A special thanks to Steve, Ed , and Jason. We were customer, friend and felt like family. Thanks again guys More

I think their customer service is terrible I've been waiting for a gap refund check for 4 months and I can't get anybody to tell me what's going on It's terrible they get your service and send you down waiting for a gap refund check for 4 months and I can't get anybody to tell me what's going on It's terrible they get your service and send you down road.Out of sight out of mind. More

Myron Ramirez is very polite, professional, and accommodating and helpful. When I am ready to purchase I will definitely look for Myron to handle my purchase. accommodating and helpful. When I am ready to purchase I will definitely look for Myron to handle my purchase. More

I’ve been car searching for awhile now and Mark Lehr from Shorkey Mitsubishi was the best sales associate to work with. He was very friendly and informative and didn’t pressure me like other sales associates Shorkey Mitsubishi was the best sales associate to work with. He was very friendly and informative and didn’t pressure me like other sales associates I’ve dealt with before. I would definitely recommend him to anyone currently looking for a new car. More

Shorkey Mitsubishi is the place to go, just ask for Mark Lehr, very very helpful and informative, a wonderful no pressure car shopping experience, will definitely be back there the next time when looking f Lehr, very very helpful and informative, a wonderful no pressure car shopping experience, will definitely be back there the next time when looking for a car. More

Ed Landry is an honest man who bravely served his country as an Army Soldier for over 20 years. He is trustworthy with impeccable character. Call Ed for all your car buying. Loren Carrigan as an Army Soldier for over 20 years. He is trustworthy with impeccable character. Call Ed for all your car buying. Loren Carrigan More