Jim Shorkey Kia Wexford

Jesse was excellent! Very professional, knowledgeable and courteous. He made the whole experience a good one! He was helpful and answered all my questions. He is the best Very professional, knowledgeable and courteous. He made the whole experience a good one! He was helpful and answered all my questions. He is the best! More

Jim Shorkey Kia and Wexford is amazing. Serena took care of me ASAP. Was able to work in their lounge while waiting to have my car serviced. Got it back clean and ready to go quickly. Serena took care of me ASAP. Was able to work in their lounge while waiting to have my car serviced. Got it back clean and ready to go quickly. More

Sales Management is rude and Service staff is inept. Due to rude sales management and charging thousands over MSRP, despite being minutes from my home, I opted to purchase my brand new KIA elsewhere. Due to rude sales management and charging thousands over MSRP, despite being minutes from my home, I opted to purchase my brand new KIA elsewhere. Service department takes months to get into even for the simplest maintenance items, and because I did not buy the car from them, was told it would take even longer. This dealership is the epitome of why people hate the car purchasing and service experience. More

Super friendly staff, great sales, finance and management team. My salesman Dave, came from Jim Shorkey Chevy dealership to sell me the Kia. He went above and beyond in all areas. He assisted the vehicle team. My salesman Dave, came from Jim Shorkey Chevy dealership to sell me the Kia. He went above and beyond in all areas. He assisted the vehicle prep technician in washing my car while we were in with finance to speed up the process! Jessie and his manager Dave were also super helpful and personable. I highly recommend the Jim Shorkey Auto Group. More

The perfect bait and switch! ! A Shorkey salesman, Steven, gave me three quotes for different KIA Sportages. I told him three times I was paying cash. He said there's ! A Shorkey salesman, Steven, gave me three quotes for different KIA Sportages. I told him three times I was paying cash. He said there's a $995 adder above the MSRP. I said OK! They got a car I wanted and called me. I went to dealership to only find out that it wasn't $995 above MSRP, but now, only a few days later, it was $1,495. So they switched MSRP adder prices by $500 and claimed a communications error. No kidding......they thought I was financing or else that I wouldn't catch this slight because I'm old. I walked out dismayed at the ripoff. The next day a manager, Chris, called to say they'll honor the MSRP $995 adder and all he needed was a $500 deposit to hold the car I wanted. The manager then got the original salesman to call me back. The salesman, in a sarcastic tone, tells me "too bad", the car supposedly mine, actually sold the previous day, but he'll' take my $500 credit card as money down for a new order on another car which will take 3 to 4 months to arrive. I then called Chris the manager back . He professed ignorance that the car held for me was already gone. So I professed to tell my story about this fiasco. Wow! No way to treat a senior citizen!! Well, now I found out that Cochran KIA doesn't need $500 down money to order a car, plus there is no $995/$1,495 adder/ adjustment charge above MSRP. Easy to guess where I'm shopping now! More

My Sales team Raheem and Jasmine were Awesome. They were sent by God to me in helping me get the Jeep I wanted. Love them! sent by God to me in helping me get the Jeep I wanted. Love them! More

Do Not and I mean do not, buy a car from this dealership. There will be nothing but hassles and problems from the purchase until even after. We had a terrible experience and will never be back. There will be nothing but hassles and problems from the purchase until even after. We had a terrible experience and will never be back. More