Jim Shorkey Kia Gainesville - Service Center

This experience started when I took my 2004 Optima in for service. My car was fixed in a timely manner but I wasn't able to pick it up until the next day. When I went to pick it up, it had been hit in the pa service. My car was fixed in a timely manner but I wasn't able to pick it up until the next day. When I went to pick it up, it had been hit in the parking lot of the dealer buy a hit and run driver. The dealership was very apologetic and was going to give me a rental until my car was fixed. One of the sales consultants got them to let me use a new 2011 Optima which I was interested in when I brought my car in for service. To make a long story short, my car that I brought in for service turned out to be totaled, Carriage Kia gave me a great deal on a new 2012 Optima and I couldn't be happier. More

When I began my new car search, I was disappointed that the exact car I wanted was not in inventory, and I did not receive a call from the dealership for quite some time. I later found out that no dealers the exact car I wanted was not in inventory, and I did not receive a call from the dealership for quite some time. I later found out that no dealers were getting inventory for some reason, but once Carriage did it was smooth sailing from there on. I was pleasantly surprised when I sat down to sign the paperwork for the purchase of my 2012 Kia Optima. The salesman had everything in order, there was no unnecessary "back and forth" with a manager, and the entire transaction was handled and explained in a professional manner. Luis and Sharon also stayed late to provide all the information and instruction I needed for my new car. I've had positive experiences with Carriage Kia so far, and would recommend them to anyone. More

We went to Carriage Kia for a new tire and wheele allignment, while we were waiting, we went into the show room to look at Vans, we had been thinking about a van for a few months but not planning to allignment, while we were waiting, we went into the show room to look at Vans, we had been thinking about a van for a few months but not planning to buy, met Shane and looked at a few, and the next thing we knew we were buying. Shane was such a low pressure salesman and sort of led us to what we wanted. They offered a wonderful trade in on our 2008 Sorrento and it was a really good deal. The most impressive thing we saw in Shane was that He recognized a couple of previous customers and greated them like old friends,as opposed to the guy that sold us our Sorrento,who walked past us 2 weeks after the sale like we were perfect strangers. More

He put a big smile on my face, very friendly an nice. He is a really great person to have work for the Kia Dealers. I am real glad he was there for me. is a really great person to have work for the Kia Dealers. I am real glad he was there for me. More

Multiple dealings with this dealership; extremely positive. Both of my Kias (yes both of my family vehicles are Kias) have Carriage Kia Tags. Currently working with service manager on minor issue; positive. Both of my Kias (yes both of my family vehicles are Kias) have Carriage Kia Tags. Currently working with service manager on minor issue; fully expect it to be resolved as a positive experience like the others. More

The leather interior installation was professional and looks really great! Thank you for the follow up and great customer service. I look forward to working with you again! looks really great! Thank you for the follow up and great customer service. I look forward to working with you again! More

Every one very friendly. Customer services was great. They worked with me on the payment that I could make every month. I liked the look of the Kia Soul and the color. They have a nice place to wait whil They worked with me on the payment that I could make every month. I liked the look of the Kia Soul and the color. They have a nice place to wait while they get the car ready for you to take home. Also if you need a snack, they have a place to get a coke or chips or crackers. The young lady that help explain about the inside of the car, was very friendly and answered any quesation I had. More

We came in to have a light bulb changed in our 2009 kia spectra and ended up leaving in a 2010 forte. Ryan Ladd ( our salesman )was very nice and helpful his 1st day on the job and he did his job well, eve spectra and ended up leaving in a 2010 forte. Ryan Ladd ( our salesman )was very nice and helpful his 1st day on the job and he did his job well, even stayed lated to put us in our new car. Tony Valdez OMG too funny Loved him that man made us laugh and feel right at home, I will be asking for him in the future. Bryan Seagraves is great he worked the numbers on both of our kia's !! Tim Rutherford has a memory like nobody I have ever seen, we had a small issue with the car but was leaving for flordia and he told me he would fix it when we got back and to just call him, I asked didn't he want to write this down so he could remember he told me he would no need to write it, called him 2 weeks later, YEP he remembered and even remembered something I had forgotten. Thank You to all of Kia's staff !! The Barnes Family More

My husband and I came in for our 30,000 mile service on our Kia Optima. While our Optima was being serviced we drove a 2011 Sorento and loved it. We ended up trading. Our sales person was Robert. The t our Kia Optima. While our Optima was being serviced we drove a 2011 Sorento and loved it. We ended up trading. Our sales person was Robert. The treatment we received from Robert and the entire staff was that of kindness and respect. On a scale of 1 to 10 I would give them a 10. More