Jim Shorkey Kia Gainesville - Service Center

I have always had a great experience with them! Whether having an oil change, rotating tires, maintenance, they are the best! I know I can always trust them to take care of my needs. I bought my Optima he having an oil change, rotating tires, maintenance, they are the best! I know I can always trust them to take care of my needs. I bought my Optima here, and only want those who work here to do work on it, and they always do a great, quality, efficient job! Thanks!! More

The Service Personal were very nice and the work was done correctly and timely.While I was there a man and I take about the Auto He and I had Nothing negative to say about our Kia Serrenos. correctly and timely.While I was there a man and I take about the Auto He and I had Nothing negative to say about our Kia Serrenos. More

This has been a pleasant experience each and every time I have gone here! The response time is fast and everyone I have dealt with is pleasant. Even those who are not directly taking care of you are friendl have gone here! The response time is fast and everyone I have dealt with is pleasant. Even those who are not directly taking care of you are friendly. More

Everyone in the service department is nice and friendly. I showed up with what I thought was a sunroof problem. However, as these thing happen so many times, once I got to the dealership my sun roof was wo I showed up with what I thought was a sunroof problem. However, as these thing happen so many times, once I got to the dealership my sun roof was working perfectly. Instead of treating me like an idiot, they explained that the computer system controlling the sunroof probably needed time to reset after having turned the car off before allowing the sunroof to completely close. As I was due to an oil change and tire rotation, they offered to go ahead and do that service while I was there and took no more than 15 to 20 min to finish. Overall a very good experience. More

As always, the service at the Gainesville Kia dealership was outstanding. The sales person was friendly and efficient. The service provided was finished quickly as I waited in a clean, comfortable waiting a was outstanding. The sales person was friendly and efficient. The service provided was finished quickly as I waited in a clean, comfortable waiting area. I have and will continue to recommend Gainesville Kia to everyone I know. More

I can tell that Carriage Kia is truly concerned with customer service, moreso than any other automobile dealership with which I have ever dealt with in the past. customer service, moreso than any other automobile dealership with which I have ever dealt with in the past. More

Service Department staff was very nice and accomodating. All questions were answered and help with resetting weather and temp. settings. I had an appointment but it time lapse was not long before my car wa All questions were answered and help with resetting weather and temp. settings. I had an appointment but it time lapse was not long before my car was ready. The only thing that I would add would be a car wash especially for new car customers. More

Went to get an oil change. They found a mouse nest behind the cabin filter with "live" mice in it. Decided it was time to trade. They didn't have a red 2012 Sorento so had to settle for dark cherry. This was the cabin filter with "live" mice in it. Decided it was time to trade. They didn't have a red 2012 Sorento so had to settle for dark cherry. This was only after they made the deal too good to say NO! They kept makeing the deal better until we didn't have any reason not to trade! More

Quick and convenient service was received. It seemed as though I had only been there a few minutes when the rep told me my car was ready. though I had only been there a few minutes when the rep told me my car was ready. More

I was late at getting my optima serviced. Everyone was very patient and caring when I explained my husband's terminal condition and they all were so compassionate. After Ray passed in Feb 2012 I called very patient and caring when I explained my husband's terminal condition and they all were so compassionate. After Ray passed in Feb 2012 I called at the last minute to get my scheduled work done . They worked me in and it was done in a timely matter . I was very pleased as I always am with the service and professionalism. More