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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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March 17, 2012

Oil change and tire. Quick and nice. I randomly chose a person. I don't know the guys name but he's always in service department. More

by Trentgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter
Mar 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for sharing this short and sweet review with us. We believe that having a strong service department is crucial to our dealership's success, and we are so happy to hear that you feel we've done our jobs well. Don't forget to check us out on Facebook and Twitter for exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 15, 2012

Went to have my Kia serviced. Everything was great. Everyone in the Service Department was friendly. Car was ready when they said. Will be back with my other Kia when it is due for service. More

by sczerges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We feel it is of the utmost importance for us to have a comfortable and efficient service department, and it is wonderful that your experience reflects our standards. Don't forget to find us on Facebook and Twitter for exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 15, 2012

I am always pleased to do business with Kia at Browns Bridge. I was running late and they still got me out early! I also am thankful for the wi-fi and clean enviroment. Yay Kia! Thanks, Megan Thoroman More

by meganthoroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure
Mar 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us! We are so pleased to hear that we provided you with the level and quality of service you deserved, and we hope to work with you again soon in the future! Be sure to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 14, 2012

I was experiencing problems with my car not going in park and the sensors coming on. My husband called and Kia was able to get my car in that day and said it would only take about 30 minutes. When I got ther More

by jhes7591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 14, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experience with us. We know how stressful it can be to have your car serviced, and we are so happy to hear that we were able to alleviate some of that stress for you. Don't forget to follow us on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 13, 2012

I have 2 KIA's: '07 Sportage, '12 Sorento, have had both in for scheduled maintenance and been very pleased with the overall dealership experience. More

by jobobcoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service writers
Mar 13, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for this short and sweet review. We know how inconvenient it can be to have a vehicle serviced, and we are very happy to hear we were able to alleviate some of that stress for you. If you haven't already, check us out on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 13, 2012

Fast point inspection and oil change. No hassle, in and out quick!! Friendly staff and nice waiting area with wifi!! It was easy to make appointment over phone and there was no wait to get serviced More

by KatieGrimsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 13, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with us. We believe expedient and efficient service is of the utmost importance, and we're so happy that your experience with us reflects that. Don't forget to find us on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 12, 2012

Everything worked beautifully. In and out very quickly Everything worked beautifully. In and out very quickly with mass efficiently. I would recommend them to all my friends and relatives. Could h More

by lchuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Mar 13, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us to share your experience. Customer service is a top priority for us, so we are very pleased to hear that you enjoyed your experience with us. Check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 11, 2012

The staff is always extremely polite and helpful. Every visit to the service department has been a great experience. I would gladly recommend this dealership to my family and friends. More

by mamapro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bobersky
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. We believe having a friendly staff and expedient service department are a top priority, so thank you for letting us know that it comes across in our service! Be sure to find us on Facebook and Twitter to take advantage of our exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

A very friendly staff with exceptional knowledge of their products and service. They were willing to work with me on price and service. I recommend this service dept and dealership to anyone. More

by Kellbell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will bobersky
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words! We believe in providing each and every one of our customers with a uniquely friendly car buying experience, and we are so happy to hear that that came across! Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

We have had our Sorento for about a year and a half now, and we have found that, even though there is a Kia dealer much closer to our house, we keep going back to Carriage Kia in Gainesville because of thei More

by MimiLinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Greg
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experiences with us through this review. It is so wonderful to hear from a returning customer, and we appreciate your loyalty to the dealership. We look forward to working with you again, so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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