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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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March 24, 2012

They were extremely helpful and did an excellent job!! I was extremely pleased with the quality of work and the cost was reasonable! I will continue to get work done at carriage Kia. More

by Jmcarril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 26, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We feel that fairly priced, quality work is of the utmost importance,and it is wonderful to hear that you felt we've done our jobs well. We look forward to working with you and you vehicle again, so if you haven't already, check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

I have always been satisfied with the service to my car. The dealership is close enough to my home that I don't have to spend all day for service. The people servicing my car are quick. More

by Cpilgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Mar 23, 2012 -

Jim Shorkey Kia Gainesville responded

Big thanks for this review! We know how troublesome it can be needing to get your car serviced, and we are so happy that we have been able to get your car back to in great condition and quickly at each of your appointments! Don't forget to check us out on Facebook and Twitter for exclusive service specials to use during your next visit. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 23, 2012

The Service Department, is to serve and everyone there does it, in a friendly and upbeat nature. Carriage Kia should be proud of their employees because I am a hard person to satisfy and they do it EXTRE More

by Steven Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2012 -

Jim Shorkey Kia Gainesville responded

Wow Steven, thank you so much for this lovely review! We love to hear from our loyal customers, and we are flattered that you would drive 75 miles to come see us! We are also happy to hear that we've made it worth it for you every time. We really appreciate all of your kind words, and if you haven't already check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 21, 2012

I drive from Lawrenceville, GA to come to visit this dealership to have my car service because of the excellent customer service that I received. More

by kiadaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Mar 21, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review and make the time to drive all the way out to see us! We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that it comes across. Don't forget to find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 21, 2012

I've been very happy with my Kia Soul and with all of the service visits. I have been very pleased with the folks in the service department. More

by DeniseJackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you Denise for your kind words. We are so happy to hear that you are enjoying your Kia Soul and have enjoyed your time at our service department. We look forward to working with you again in the future, so be sure to take advantage of our awesome monthly service specials by following us on Facebook and Twitter. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 20, 2012

I recently had my first service completed. The staff was very friendly! The service was completed much quicker than expected,they took my 2012 Soul in as soon as I got there. Very satisfied with service sta More

by soulman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us with this positive review. We are so happy we had the opportunity to work with you again! We are pleased to hear you are maintaining your 2012 Kia Soul, and we look forward to working with you again in the future. Don't forget to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 20, 2012

Very comfortable atmosphere. Friendly, helpful staff. This dealership went out of their way to get the exact car my wife wanted. Would recommend this dealership. More

by saperkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. We are so happy to hear that so many wonderful members of our staff had the opportunity to work with you. Congratulations on your new vehicle, and we hope to work with you again soon in the future! Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

I have had my new SUV for 3 months now and Carriage Kia I have had my new SUV for 3 months now and Carriage Kia has been GREAT! They called me for my 1 month check up on the car. Now I just had my first fr More

by Amerein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for writing the awesome follow up review! We feel that our duties to our customers do not end at the close of a sale, but continue throughout the life of the vehicle and even longer! We look forward to working with you again in the future so don't forget to check us out on Facebook and Twitter for exclusive industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

Easy to get a convenient, quick appointment. The entire staff, both sales and service, is friendly and committed to satisfying the customer. Dealership has a relaxed atmosphere. More

by luckyingaandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to write this review. We strive to provide all of our customers with exceptional customer service, and we are so happy to hear you feel we've done our jobs well. We look forward to working with you again in the future, so don't forget to find us on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

I was very impressed with my service visit. From the begining of the appointment the staff was very knowledgeable, and honest, and upfront. The wait was not as long as I was told, which is a great feel More

by kmorrison1282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for writing this awesome review. We strive to provide all of our customers with a uniquely friendly and efficient experience at our service department, and it is wonderful to hear that you feel we've met our goals. Don't forget to find us on Facebook and Twitter for service specials to use at your next visit! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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