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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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March 30, 2012

The service department was very fast and answered all my questions. The new dealership is realy nice. just wished that i had more time to look at the cars. More

by dukescreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We know frustrating it can be to get your car serviced, and we are happy to hear that we were able to get you in and out so quickly. We hope to see you again soon, so don't forget to check us out online to learn about exclusive service specials and the latest industry news. Don't forget to check us out on Facebook and Twitter for industry news and service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

March 29, 2012

We went for the 30 day inspection and had splash guards installed on our Optima and were very pleased with the prompt and efficient service. The work was done in a timely fashion and completed to our sati More

by Kerry&Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review! We are so happy to hear that we were able to make all the necessary modifications to your car in a timely manner. We are very pleased to hear that you received the quality of service that you deserve, and we look forward to working with you again. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

March 28, 2012

went in to get my car serviced. greg was very helpful in taking care of my car. my 2010 soul drives as good as new. it was a pleasant experuience More

by melinda10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. Greg is an asset to our team and will be happy to hear your kind words. We are so happy to hear that your 2010 Kia Soul is in such excellent condition, and we look forward to working with you again. Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

Very Timely and courtousey call when finished I have always had a good experience with the personnel. The waiting area and the whole dealership is always very clean and a very pleasant atmosphere. More

by harty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words. We feel that customer service is of the utmost importance, and we are so pleased to hear that we have delivered to you the level of service that you deserve. We hope to work with you again in the future, so don't forget to check us out on Facebook and Twitter for the latest industry news and exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 28, 2012

Every time i have ever been to this dealership i have always had great service from day one when we got our new kia Thanks More

by caster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this succinct and sweet review! We're so happy to hear that you enjoy not only your Kia but the time you've spent with us as well. We hope to work with you again in the future, so if you haven't already, find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 27, 2012

I live in Charlotte, NC and travel to Gainesville every week. The Kia dealership is close to the hotel we stay at so I decided to try this Kia for some service needs. From my first phone call to schedule a More

by annabare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon, Sharon Seiter
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to write this review. We strive to provide all of our customers with excellent customer service, and it is so wonderful to hear that we have been able to provide you with just that. We look forward to working with you on your next visit, so be sure to check us out on Facebook and Twitter for exclusive monthly service specials! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 27, 2012

Everyone in the service department has been very good to me each time I have visited them. They virtually do anything to please my needs and that is so appreciated. More

by Cathey 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. Greg is an asset to our team and will be happy to hear your kind words. We are so happy to hear that your 2010 Kia Soul is in such excellent condition, and we look forward to working with you again. Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

My vehicle was in for its second rewards program oil change and its first tire rotation. In addition, I had the service department install side step rails, door sill plates on all four doors, and a bum More

by jobaby1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Milazzo
Mar 27, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your experience with us. We are so happy to hear from another loyal customer, and we're so happy we have been able to provide you with the exemplary service you deserve on all occasions. We're happy to hear your vehicle is just the way you like it, and we look forward to working with you again in the future. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 26, 2012

I use this dealership everytime to get an oil change, or anything else for my Sportage. They are always very friendly and helpful. They are very accomodating and whenever I go there I find everyone to be More

by dkeniley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate your kind words. We are so happy to hear that you have enjoyed your numerous experiences with us, and have given us the opportunity to care for your Sportage. We hope to work with you again in the future so if you haven't already, like/follow us on Twitter and Facebook to take advantage of our exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 24, 2012

I scheduled an appointment and my requested time was immediately approved. When I came in, I was greeted quickly and cheerfully and was recognized by the saleman who sold me the vehicle. I was offered More

by sargentrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter
Mar 26, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide each and every one of our customers with a uniquely friendly customer service experience, and we are so happy to hear that your experience with us reflects just that. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter do service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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