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Jim Shorkey Kia Gainesville - Service Center
Gainesville, GA
522 Reviews
522 Reviews of Jim Shorkey Kia Gainesville - Service Center
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April 05, 2012
Excellent customer service as always! The service department always takes you in quickly and keeps you informed of the progress. Work was done correctly and even got a free car wash! department always takes you in quickly and keeps you informed of the progress. Work was done correctly and even got a free car wash! More
by kethdavis
Employees Worked With
Can't remember names
April 05, 2012
Brought my optima in for its oil change and tire rotation, and was greeted by the friendly staff that work in the service department. The staff brought to my attention that a tire rotation was not rotation, and was greeted by the friendly staff that work in the service department. The staff brought to my attention that a tire rotation was not needed saving me money!!! More
by CHeyden
April 03, 2012
I have received great customer service every time I have been in this dealership. The people I have worked with listen and always work out any issues I might have. been in this dealership. The people I have worked with listen and always work out any issues I might have. More
by tsearcy202
April 03, 2012
Always have a great experience with Carriage KIa! The staff is always courteous, knowledgeable, and helpful! Whether you are buying new or getting your vehicle serviced, you get a consistently great exp staff is always courteous, knowledgeable, and helpful! Whether you are buying new or getting your vehicle serviced, you get a consistently great experience! More
by ejhilley
Employees Worked With
Diane Adams
April 01, 2012
Your customer service and sales depts are by far the best that I've experieced in my buying career. Never have I found people so friendly and eager to please and help the customer. I went to several differe that I've experieced in my buying career. Never have I found people so friendly and eager to please and help the customer. I went to several different dealers in our area and none impressed me like your personnel.. When I'm ready to trade again, it will be with KIA OF GAINESVILLE. Jack Sisk More
by gizmothecat
March 30, 2012
Brought a car in for a check engine and was told it was because I changed the oil myself. Then charged a diagnostic fee?!?!? Seems that it was just a way to get any penny possible from me. Will not reco because I changed the oil myself. Then charged a diagnostic fee?!?!? Seems that it was just a way to get any penny possible from me. Will not recomend to anyone! More
by Billstephens39
Employees Worked With
Ryan Tapp
March 30, 2012
I went in for the 30,000 mile service to my Kia Forte Koup that I bought two years ago. Not only this time but every time I go into Carriage Kia I am always greeted with a smile, and someone is always wi Koup that I bought two years ago. Not only this time but every time I go into Carriage Kia I am always greeted with a smile, and someone is always willing to help. Scheduling my service was as easy as a simple phone call and they are always willing to work with my crazy schedule. The service department always keeps me up to date on things that may or may not need to be done to my car to keep it running at tip top shape. They always get the service done in a timely manner what ever the service may be. If it does take a little longer, thats always fine with me, they always have coffee and popcorn to nibble on. :) and the sales associates are always welcome to a conversation. Over all Carriage Kia is my dealership of choice and I will personally keep my business with them for as long as possible. Thank you Carriage for always being there with a smile. More
by fayecolbert
March 30, 2012
I had to wait for a short period of time and Jamie had my car washed while I was waiting. She is always SO friendly, professional and accomodating. I appreciate her! I don't know who the gentleman is that car washed while I was waiting. She is always SO friendly, professional and accomodating. I appreciate her! I don't know who the gentleman is that does the cleanup in the building, but he is always there working hard around 7:00 am. He is a hard working man and does a great job. More
by love3202
