Jim Shorkey Kia Gainesville - Service Center

Carriage Kia is the first dealership that I can recommend from the sales department to the service department. I have no complaints. Everyone is always so friendly and helpful. I don't hesitate to share m from the sales department to the service department. I have no complaints. Everyone is always so friendly and helpful. I don't hesitate to share my experience with friends. As a matter of fact one of my friends just purchased her Sorento rom Carriage Kia based on my recommendation. I plan to buy my next new car from Carriage Kia especially if the Borrego becomes available again. I love my car! More

I picked up a nail in the side of one of my rear tires. I brought my Kia to Carriage Kia to check on the price for having it replaced. I was pleasantly surprised to find out that the tire I needed was less brought my Kia to Carriage Kia to check on the price for having it replaced. I was pleasantly surprised to find out that the tire I needed was less expensive at Carriage Kia than online quotes from both Walmart and Sears for the same tire. I arrived without an appointment, but the tire was still replaced within 30 minutes and I was on my way. Thank you Carriage Kia. More

We are very pleased with Carriage KIA. We own a 2011 Kia Sorrento, my husband brought it in for an oil change. We have recommended them to several friends and family. We will continue to do business with Sorrento, my husband brought it in for an oil change. We have recommended them to several friends and family. We will continue to do business with Carriage KIA. More

We arrived early for our service appointment. We were cordially greeted and service was completed in a timely manner. We were actually out of the dealership at the time of our scheduled appointment. cordially greeted and service was completed in a timely manner. We were actually out of the dealership at the time of our scheduled appointment. More

I called to set up a date/time for my regular service interval and spoke with Gregg. He was most cordial and got me a time within 2 or 3 work days. In addition to routine service, my right front low-bea interval and spoke with Gregg. He was most cordial and got me a time within 2 or 3 work days. In addition to routine service, my right front low-beam head lamp was out. Gregg saw that the service was completed promptly and the a new light harness was installed on the right front (Gregg said there was a short and the entire harness was replaced). All this was done within an hour to 1 1/4 hours and I was on the road again. All the people I interacted with (from a cleaning man, to an employee who helped me with the TV program in the waiting area, the service staff, etc.) were all friendly, very pleasant, and professional in their dealings. I enjoy coming to Gainesville to Carriage KIA for service, as I know I will have the job done right and interact with very professional people. Great Experience (s)!!!!! More

Awesome service! They stand behind the product they sale and make sure you are happy! I love my 2011 Kia Sorento! And on top of great customer service they offered a complimentary car wash when I recently and make sure you are happy! I love my 2011 Kia Sorento! And on top of great customer service they offered a complimentary car wash when I recently had my Sorento serviced and my car was smiling when we left pollen free! Thank you Carriage Kia! More

I am the owner of a 2009 Kia Sorento and have had this dealer complete all of my service work. I have found them to be friendly, prompt and courteous in all dealings with the service staff. The waiting ro dealer complete all of my service work. I have found them to be friendly, prompt and courteous in all dealings with the service staff. The waiting room is very comfortable and clean. The staff explained all charges on the service invoice and answered all questions. I also liked the fact that they kept you informed of the time remaining on service. More

Took a while to get the service done but overall the experience was positive and friendly, and I loved the channel the tv was on helped with passing the time. experience was positive and friendly, and I loved the channel the tv was on helped with passing the time. More

I have always recieved fast and efficient service at this location & everyone treats you like they value your business. I can honestly say that getting service on my Kia has been a better experience than wi location & everyone treats you like they value your business. I can honestly say that getting service on my Kia has been a better experience than with any other car I've owned. Thank you! More

Excellent service as always! I am always kindly greeted and taken care of quickly! This dealership is exceptional! The services are always completed within the time frame given and I am always kept up to and taken care of quickly! This dealership is exceptional! The services are always completed within the time frame given and I am always kept up to date on time it will take. From the moment I bought my vehicle from here and through all my routine service visits the staff has gone above and beyond to ensure I was not just satisfied but that the service was GREAT! More