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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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April 19, 2012

Jamie was nice and very helpful she made sure I was pleased when I left your service department. I had an issue with my seat and she had them look at it again to find the problem. Job well done. Tracy More

by moomooo04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write this great review on Jamie. She is a huge asset to our team and will be pleased to know her hard work hasn't gone unnoticed. We look forward to seeing you again, Tracy. Find us on Twitter and Facebook for our latest specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 19, 2012

I came in to get my oil change and my tires done. The young Man who helped was very nice not sure who it was but he helped me get my phone working again. you all treat me like family everytime I come in More

by phil4:13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who he was
Apr 20, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate the great feedback, Cheryl! Our customers mean the world to us and I am happy to hear you were able to experience this first hand. Feel free to contact us with any questions you may have! Also, take a look at our Facebook and Twitter pages for our latest special offers. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

My Review of Carriage Kia: Carriage Kia of Gainesville My Review of Carriage Kia: Carriage Kia of Gainesville always fits me in when I call last mintue for any repair or issue I have. They always are so n More

by NewSoul2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your experience with us. We strive to provide all of our customers with exemplary customer service, and we are so happy we gave you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 18, 2012

Carriage Kia of Gainesville always fits me in when I call last mintue for any repair or issue I have. They always are so nice and friendly when I came in. The work is always done right! More

by wiki_1682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate your kind words. We take a lot of pride in our service department, and we are so happy it shows! We hope to work with you again so be sure to like us on Facebook and Twitter for exclusive service specials to use on your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 17, 2012

Carriage has always helped us out. They are great to work with and friendly. They are always available to answer our questions. I would recommend them to a friend. More

by michaeldriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We know how stressful it can be to have a vehicle serviced, and we are so happy to hear that we were able to alleviate some of that stress for you. Be sure to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 17, 2012

Excellent customer service! All issues were resolved quickly and efficiently and with a smile to boot. Great team at Carriage Kia! I would recommend having your vehicle serviced here. More

by ksprater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 17, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to share your experience with us. We know how important efficient and friendly service is, so it is wonderful to hear that we are meeting our goals. We look forward to seeing you again, so check us out on Facebook and Twitter for exclusive service specials to use at your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

Very nice and helpful. I received a lot of information on my warrenty that I did not know before which was very helpful. I'm happy this is my Kia dealer to take care of my new Kia Sorento. More

by JLinda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 17, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We're so happy that you feel more informed about your warranty so you may use it to its fullest advantage! Congratulations on your new Kia Sorento, and we look forward to working with you again in the future! If you haven't already, check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

i called that morning to get oil changed. They were able to work me in. She remembered i mentioned i had a coupon. They also washed my car. Very friendly service on the day I came in.explained what other se More

by beach777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Apr 17, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We know how frustrating it can be to get your car serviced, and we are so pleased that we were able to alleviate some of that stress for you. Don't forget to check us out on Facebook and Twitter for exclusive service specials to use on your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 16, 2012

This was my 30 day checkup appointment for my new Soul. I was greeted by Jamie who had definitely prepared for my visit. She had my paperwork on her desk and knew who I was before I said anything besides More

by barbgarrett
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. Jamie is an asset to the Carriage Kia team, and it is so wonderful that she had the opportunity to work with you. We hope to work with you again in the future, so be sure to follow us on Facebook and Twitter for service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

April 13, 2012

Great Service!I was greeted as soon as I pulled up. My vehicle was taken back immediatlely and serviced very timely. I was in and out. More

by shayek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Apr 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks so much for this great review. We strive to provide all of our customers with exemplary customer service, and it is so great to hear that we were able to provide you with just that. Don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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