Jim Shorkey Kia Gainesville - Service Center

WE LOVE CARRIAGE KIA!I DID NOT HAVE AN APPOINTMENT FOR MY SERVICE BUT WE WERE IN GAINESVILLE SO I STOPPED TO SEE IF THEY COULD DO IT. THEY GOT ME IN AND OUT IN ABOUT 30 MINS.THANKS SO MUCH CARRIAGE KIA!!! SERVICE BUT WE WERE IN GAINESVILLE SO I STOPPED TO SEE IF THEY COULD DO IT. THEY GOT ME IN AND OUT IN ABOUT 30 MINS.THANKS SO MUCH CARRIAGE KIA!!! More

From the time that I walked into this dealership I had nothing but pleasant experiences. From the purchase of my new Kia and working with my salesman, Michael P. (he was great!) to the delivery of my veh nothing but pleasant experiences. From the purchase of my new Kia and working with my salesman, Michael P. (he was great!) to the delivery of my vehicle and the thorough explanation of the vehicle by Sharon to my experiences with Greg M. in the Service Department, I have never walked out frustrated or dissatisfied with the work or my experience while there. Working with Carriage Kia is probably the most pleasant experience that I have ever had with any car dealership that I have ever dealt with. Even though I have to drive approximately 40 miles to get there, I will continue to use this dealership for service on my Kia. More

I called Jamie Ansbro at Carriage Kia for a service and oil change. She scheduled me the next day. She explained the problem and it was fixed right away. She also gave me the best price on products and oil change. She scheduled me the next day. She explained the problem and it was fixed right away. She also gave me the best price on products and informed me on how to receive points on these products. She is great in customer service and has a welcoming personality. Also, Michael Paglianti greets me when I go to Carriage Kia and asks if there is anything he could do for me. He offers me a cup of coffee and a smile. This is so much nicer than being afraid to pull into a dealership and five salesman are outside waiting for you to park. Shane and Michael made my husband and I feel good about the purchase last summer and talked to us about our needs. More

On Sunday evening I hit an object in the road which tore through the sidewall on one of my tires. After putting on the spare tire I strted for work on MOnday morning. On my way I called the service departme through the sidewall on one of my tires. After putting on the spare tire I strted for work on MOnday morning. On my way I called the service department and spoke to Greg who could not have been nicer. He ordered the replacement tire for me and told me to come on in. When I pulled up, he met me as I got out of my car and quickly took care of the tire as well as reminding me that my scheduled service was due. He took care of both of these issues, keeping me informed of the progress teh whole time. When my car was finished it was a pleasure to also see that it had been washed and vacuumed! Everyone at Carriage Kia has always been very friendly and made me feel comfortable and welcomed. More

I have always gotten exceptional customer service at every visit to Carriage. The employees are always very friendly and helpful. I would definitely recommend Carriage to family and friends. every visit to Carriage. The employees are always very friendly and helpful. I would definitely recommend Carriage to family and friends. More

Since I purchased my 2011 Kia Optima from this dealership, I have been amazed at the professionalism displayed in every department I have come in contact with. When I am approached by others that dealership, I have been amazed at the professionalism displayed in every department I have come in contact with. When I am approached by others that are admiring my classy vehicle, I always end the conversation by handing them a Carriage auto group card and let them know I have been totally satisfied with both my Kia, and the exemplary service I receive at Carriage. I even tell them about having my free service and getting a free car wash to boot. Can't beat that with a stick. A satisfied customer. Joe Marie, Helen, ga More

I HAD AN APPOINTMENT, THEY TOOK MY CAR STRAIGHT BACK, I DID NOT HAVE TO WAIT LONG, SHE EXPLAINED TO ME WHAT THEY DID AND WHAT I NEEDED DONE THE NEXT TIME.. GOOD WORK DID NOT HAVE TO WAIT LONG, SHE EXPLAINED TO ME WHAT THEY DID AND WHAT I NEEDED DONE THE NEXT TIME.. GOOD WORK More

I bought my Sorento at Carriage in January 2012 from my awesome salesman, Michael Paglianti. If you want an unpressured sales experience, Michael is your guy. This visit was for my scheduled free oil chan awesome salesman, Michael Paglianti. If you want an unpressured sales experience, Michael is your guy. This visit was for my scheduled free oil change. Was in and out within 30 minutes. Great service! More

I was in and out of the dealership quickly. I think I was serviced by Greg Milazzo, a yankee from New York judging from the accent. He was great. was serviced by Greg Milazzo, a yankee from New York judging from the accent. He was great. More

I came in and had to get my oil changed, tires rotated and balanced and a few other miner things for them to checkout. They got it done fast and the staff was very friendly. and balanced and a few other miner things for them to checkout. They got it done fast and the staff was very friendly. More