Jim Shorkey Kia Gainesville - Service Center

My 2011 Kia Soul push ignition did not work and the car would not start. I called the sevice department and they stated that to call the Kia Assist number (which I forgot was available)to have the car towe would not start. I called the sevice department and they stated that to call the Kia Assist number (which I forgot was available)to have the car towed to be serviced. I was not required to arrive with the car which was a god send since I work about 46 miles away from the dealership. After the car arrived and was inspected, Jamie called to tell me what the issue was and that it was covered under warranty. The car was picked up by the Kia Assist around 10:50 am and I received a call from Jamie around 1 PM stating that the car was fixed and that I could pick it up anytime before 6 pm. If I was unable to make it before 6, they would leave my keys with the sales dept. This was very helpful since I live 36 miles away. I was not able to pick up the car until the next afternoon, but called service in the AM to perform an oil change prior to picking up. The service dept was very accommodating. I picked up the car that afternoon with a new brake switch and oil change without a hitch. More

Was treated with friendly fast service. Service was excellent. Will recommend to all my friends. Have been a happy customer since 2005. They go the extra mile to keep customers happy. Never had a probl excellent. Will recommend to all my friends. Have been a happy customer since 2005. They go the extra mile to keep customers happy. Never had a problem that was not handled professionally. More

5-24-2012 I Took My KIA In Today For A Check Up.From The Time I Pulled My Car In, Someone Was There To Assist Me. Every Step Was So Easy.All The People Who Helped Me Were Very Nice. I Had A Top Ten Experien Time I Pulled My Car In, Someone Was There To Assist Me. Every Step Was So Easy.All The People Who Helped Me Were Very Nice. I Had A Top Ten Experience. Kathy Georgia. More

Came in for first oil change. No appointment just dropped in. It was done quickly and correctly. Jamie is a great personto work with. She had it in and out no problems dropped in. It was done quickly and correctly. Jamie is a great personto work with. She had it in and out no problems More

Jamie knows me and my car only after 3 visits. Service is fast and done properly. Not to mention the first year is free! Clean waiting area and nice dealership. fast and done properly. Not to mention the first year is free! Clean waiting area and nice dealership. More

Last week,I had taken my 5 month old KIA to get it serviced,under the 1 year free maintenance program. Greg Milazzo was right there... looking at me as I had driven up to the Service dept. doors. He g serviced,under the 1 year free maintenance program. Greg Milazzo was right there... looking at me as I had driven up to the Service dept. doors. He greeted me,respectively. Then he confirmed what needed to be done to my car and how long he expected the service would take. My car was serviced pretty fast. Greg even offered me a free carwash afterwards. Thanks to Greg,the Auto Techs and the Carwasher. Sincerely, Rodney W. More

First service on our new 2012 Serento, love the car, especially the backup camera!! great gas mileage, very comfortable to drive. Still getting used to all the great features. ECO light is a helpful fea especially the backup camera!! great gas mileage, very comfortable to drive. Still getting used to all the great features. ECO light is a helpful feature, reminds me to be more mindful of my driving habits to strive for better gas mileage. Service was fast and thorough, even washed the outside and vacuumed the inside, staff was efficient, professional and courteous. A 10++ Dealer!!! Great guys to deal with. More

I went to Carriage Kia to purchase a vehicle last August 2011. After a test driving a Sportage, I asked to test drive the adorable fire engine red colored Soul that was inside the store room... I'd seen th 2011. After a test driving a Sportage, I asked to test drive the adorable fire engine red colored Soul that was inside the store room... I'd seen the commercials and wanted to know what it was like actually drive one. I fell in love with it almost instantly! Furthermore, it turns out that the price was more than right and Carriage Kia gave me a great deal that I could totally work into my monthly budget. Ive since returned to Carriage twice, to get service for my car and both times I was very satisfied with their service. More

All the people in the service department were very helpful in understanding the problem and resolving it.They gave us a car to drive until it was fixed,which wasn't but a couple of days.Thanks very mu helpful in understanding the problem and resolving it.They gave us a car to drive until it was fixed,which wasn't but a couple of days.Thanks very much. More

I had an issue with my car late Friday evening after the service department was already closed. I decided to show up without an appointment at 8:00 am on Saturday. I didn't want to drive my car without know service department was already closed. I decided to show up without an appointment at 8:00 am on Saturday. I didn't want to drive my car without knowing the seriousness of the issue. They were able to check out the issue and get me under way in about an hour. Awesome service! More