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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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July 01, 2012

I visited Carriage Kia for my first free oil change on my 2012 Optima and was very pleased with the friendlyness and customer service. They got me in and out in great time. They continue to surpass all the r More

by stephaniewareham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Jul 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you Stephanie for this positive review of our service department. We are glad you are enjoying your 2012 Optima and are happy to hear you are keeping up with its maintenance. Please make sure to like us on Facebook and to follow us on Twitter to receive all the latest news, event info, and deals! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 21, 2012

Unfortunately, we had a starter coil go out on our new Kia Soul and left us stranded but fortunatly Kia did send a tow truck who carried our car to Carriage. Even though we did not purchase the car from t More

by buldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams
Jun 21, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to write this awesome review. We are sorry to hear about your car troubles but pleased to know our awesome staff was able to help you out. We hope to see you around the dealership again in the future so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 15, 2012

I scheduled an oil change the day before my visit. The service personel were courteous and friendly and the oil change was done in a timely manner. I was also impressed at the commitment to keep my Sporta More

by RABBITTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review! We know how stressful it can be to drop a car off for a service appointment, and we are thrilled to hear that we were able to alleviate some of that stress for you. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 13, 2012

I brought my car in for the oil change and this was my third service and as always everyone is so nice, professional, and efficient. Everyone at Carriage Kia is willing to help or just have a friendly con More

by lisa1630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that many members of our team had the opportunity to provide you with the service you deserve. They will be happy to hear your kind words. We look forward to working with you again in the future, so be sure to find us on Facebook and Twitter for specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 04, 2012

We always have great service at this dealership. It is easy to schedule service and they are always on time. They are available to answer questions about the Sportage and it's warranty. Thanks Carriage I More

by JJohnson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 04, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for sharing your experience with us. We know how stressful it can be to have a vehicle serviced, and it is so great to hear that we've been able to alleviate some of that stress. Don't forget to check us out on Facebook and Twitter for exclusive service specials. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 04, 2012

Every visit has been easy, enjoyable and friendly. The staff and amenities are everything I could ask for. I have loved doing business with Carriage Kia! More

by cfoglesong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We are so happy to hear that you enjoyed your experience with us. We look forward to seeing you again so if you haven't already, check us out on Facebook and Twitter for exclusive service specials to use during your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 02, 2012

This was my 1st oil change/service visit since I purchased my new Sorento. Great experience! Greg made the visit quick & easy. He was personable & pleasant to deal with. Would ask for him again the More

by barbiekia1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 04, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this review. We are so happy to hear that Greg had the opportunity to work with you, and he will be very pleased to hear your kind words. Don't forget to find us on Facebook and Twitter for exclusive service specials to use during your next visit. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 01, 2012

carriage kia has a very friendly and helpful staff,they are very informative and do not try to pressure you into anything buying something you don't want. More

by lumrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this awesome review. We strive to provide all of our customers with exemplary customer service, and it is so great to hear your found our awesome staff so friendly and helpful. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

June 01, 2012

Enjoyed buying my new 2013 Kia Sorento from Michael. It was a quick process and my time is very important to me. Michael helped me get a great deal and I love my new Kia More

by g220685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
Jun 01, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this awesome review. We know how stressful it can be to purchase a new car, and we are so happy we were able to make it an enjoyable experience for you. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Congratulations on your new Sorento! Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

May 31, 2012

The experience was personalized and great! They didn't mind any of my questions and answered them in easy to understand terms! I recommend Carriage Kia to all my friends. I will definitely be back! More

by pkingry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. Jamie and Greg are assets to the Carriage Kia team, and they will be so happy to hear your kind words. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Jakobsen Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct sjakobsen@carriageautogroup.com

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