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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews
Call Service Center (470) 660-5741

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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October 22, 2021

Andrew Aycock was great. Showroom people never even said hello. Shocking. Not the way to sell cars. More

by Dorothye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock in Service
Report | Print
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for your feedback and for choosing Carriage Kia. We always strive to deliver 100% customer satisfaction and we apologize that we failed greeting you in the showroom. We are always looking for areas to improve. Thank you again, take care!

September 29, 2021

Alex was amazing. He was very professional and courteous. He helped me with my battery and tire and I didn’t have to wait any longer than expected. The dealership is clean and very comfortable. More

by UNME771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 28, 2021

Had my Sorento in and out in an hour and washed and vacuumed. Megan was nice and polite. More

by jht1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 18, 2021

Their service department is exceptional. Andrew Aycock is always thorough with inspections and recommendations. Wait times are communicated throughout the service. More

by allisonrm2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 02, 2021

The Gainesville location has timely appointments available, helpful service advisor, and the service was done in the time promised. Convenient location. Woodstock location had no service appointment More

by kmwaites13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you for the 5-star review! We hope you continue to choose us for your car servicing needs. If any questions or concerns arise do not hesitate to contact us!

September 01, 2021

Much better than expected! Oil change was priced as advertised, and came with a detailed inspection and car wash / vacuum which was not. Very happy, will return! More

by Ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Alberto
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

August 28, 2021

Friendly, can-do attitude, made sure service was done right and we were satisfied thanks More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Brooke, thank you for the positive feedback! We are delighted to know that you had a good service experience with us. We truly value your business and hope to see you again soon!

August 26, 2021

Andrew Ayock never fails to make my experience a good one in servicing my car. He always takes time to explain things to me in a manner in which I can understand. This service department at Carriage KIA is More

by Lindagriffin2913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ayock. 5stars
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Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Linda, we appreciate your feedback and review. Glad to hear that you are consistently impressed with the service we offer here at Carriage Kia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2021

THANKS TO Mr. Alex SINCE THE MOMENT HE ANSWER MY PHONE CALL HE TAKE CARE OF ME, THAT IS THE KIND OF PEOPLE YOU NEED More

by Alberto Duque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Alberto, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

July 31, 2021

It was the Service Dept that I have had business transactions with,and they are great. Everything I look for in a Auto Service Dept,This Service Dept meets all the criteria! I give them a 10 or 5 More

by jalexydp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew., Bethany Alexander
Report | Print
Aug 10, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

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