Jim Shorkey Kia Gainesville - Service Center

Broke leg 2014 Due to the fact I couldn't drive from Dec 2013 til ? don't know when , my family had to take my Kia Sedona in for service. They always told me how ni Due to the fact I couldn't drive from Dec 2013 til ? don't know when , my family had to take my Kia Sedona in for service. They always told me how nice they were treated. Love my Sedona and so glad I bought it when I did. Sorry I can't call to mind anyone else who might have helped us this past year but you know who you are and more important God knows . May you have a prosperous year Mrs. Nipper More

The best folks we have ever dealy with. Carriage Kia has been the best auto purchase and service experience we have ever had. We are in our 60's so we have had a lot of vehicles. At this po Carriage Kia has been the best auto purchase and service experience we have ever had. We are in our 60's so we have had a lot of vehicles. At this point we certainly intend to get our next vehicle at Carriage Kia. More

Always treated with respect Every time I bring my car for service, I am greeted warmly and friendly. Everyone is always checking to make sure I am comfortable. The waiting area Every time I bring my car for service, I am greeted warmly and friendly. Everyone is always checking to make sure I am comfortable. The waiting area is clean and stocked with snacks. It is no hassle to bring your car for service. Thank you. More

Great dealership Carriage KIA Carriage Kia is a great dealership. They are very nice, they have a very clean and nice waiting room. The workers are very friendly and knowledgeable Carriage Kia is a great dealership. They are very nice, they have a very clean and nice waiting room. The workers are very friendly and knowledgeable . I tell all my friends to go there. More

Tremendous Customer Service We recently had our 2012 Kia Soul serviced at Carriage Kia. Originally we were only there to get the oil changed. Immediately the service tech let u We recently had our 2012 Kia Soul serviced at Carriage Kia. Originally we were only there to get the oil changed. Immediately the service tech let us know that it was time for the 30,000 mile service. He gave me a list of the items that would be checked and then gave me the price. It was way more than I was able to pay at the time. So he said he would call me after the initial multi point inspection of the vehicle to let me know what was most important. After just a little while, he called and told me the tires were in dire need of being replaced even more important than the 30,000 mile service. So we discussed tire pricing. Again, the price was a little more than I could pay. I told him I would check with my tire guy to see what price he could give me. He said to call him back and let him to try and match it. So I got a much better price and called him back. We were able to agree on a price for the tires and the service. I loved that they were willing to negotiate the price to find one that worked for both of us. Great Job! Carriage! We will be back! More

Outstanding service experience is the norm here! I am so totally willing to drive an hour to take my 2013 Soul to Carriage Kia for servicing because of the outstanding value and customer service. Th I am so totally willing to drive an hour to take my 2013 Soul to Carriage Kia for servicing because of the outstanding value and customer service. The cost is comparable to taking it somewhere locally in my hometown, but no one there gives me the friendly personalized customer service I receive at Carriage Kia. Shout out to my service professional -Mike Burgamy - Thank You! More

Friendlest service department ever I have owned many different cars, makes, and models. With that being said I have sat and been to many service departments and this location is the bes I have owned many different cars, makes, and models. With that being said I have sat and been to many service departments and this location is the best by far! They are friendly, professional, and make each visit personable. More

Carriage Kia has great customer service. Carriage Kia has been great since I purchased my Sorento over 4 years ago.Cody in the service department is always so helpful and respectful.Sometimes Carriage Kia has been great since I purchased my Sorento over 4 years ago.Cody in the service department is always so helpful and respectful.Sometimes these days that is hard to find.The waiting area in the service department is always so clean and nice.Everyone in the service department goes out of their way to be nice and treat everyone with respect.I really appreciate having a great place to have my vehicle serviced.I always recommend Carriage Kia! More

Sensitive to my personal situation My battery was dying and I needed to get service the next day which was a Saturday, which obviously busy. When I called, the service manager was willi My battery was dying and I needed to get service the next day which was a Saturday, which obviously busy. When I called, the service manager was willing to make a place for me whenever I could it get up there from my Atlanta area home. They took care of the battery, inspected the car, and fit in several other things that needed to be done. They kept me informed and worked with me on the details. More

Great Experience!! We have bought 2 vehicles from Carriage KIA and had a great experience both times. The staff was friendly and helpful. We utilize their service depart We have bought 2 vehicles from Carriage KIA and had a great experience both times. The staff was friendly and helpful. We utilize their service department for all of our car needs and they do a excellent job, going above and beyond what is expected, with complimentary car washes when we go in for a oil change. Last time they even vacuumed out the inside! Great service! More