Jim Shorkey Kia Gainesville - Service Center

Andrew is always professional and courteous. I trust Carriage to be fair and efficient and to service at a fair price Carriage to be fair and efficient and to service at a fair price More

great reliable service with friendly people and comfortable waiting room. I definitely recommend Carriage Kia! comfortable waiting room. I definitely recommend Carriage Kia! More

Service department is courteous and keeps me informed when they find something that needs to be done.They are friendly and help keep my car in top shape. when they find something that needs to be done.They are friendly and help keep my car in top shape. More

The service department is so efficient, they create lasting relationships with their customers. Andrew goes above and beyond. lasting relationships with their customers. Andrew goes above and beyond. More

Everyone was courteous and we were informed of all the details to service the vehicle and recommended services details to service the vehicle and recommended services More

Prompt communication upon arrival. Explained services performed. Pleased with services being completed in a timely manner. performed. Pleased with services being completed in a timely manner. More

Beware!! Took several weeks to get an appointment to look at the car. Assured me it would be finished that day by 2:00. At 4:45 I was told that there was a leak in the radiator that they could not diagnose t at the car. Assured me it would be finished that day by 2:00. At 4:45 I was told that there was a leak in the radiator that they could not diagnose that day. They couldn’t offer a loaner car and I was unable to find a rental on such short notice. The next day they texted me an estimate of 815 for a new radiator. I called around to find out that they were overcharging, so I took it elsewhere. The new place was unable to find any kind of leak and they are a very reputable and trustworthy place. I will never do business at this Kia dealership again. Alex is friendly and did a good job keeping me updated on the car. The cashier was also friendly and the guy who shuttled me to work was also nice. More

Andrew was very helpful through the entire process and kept me updated throughout. My car was completed promptly and even received a free car wash after it was serviced. I only deal with Andrew every time kept me updated throughout. My car was completed promptly and even received a free car wash after it was serviced. I only deal with Andrew every time because he makes the experience easy. More

Katie was fantastic. Took care of everything. Kept me updated on each step of the service updated on each step of the service More

Always prompt courteous customer service.Andrew Aycock Always prompt courteous customer service. Andrew Aycock is very knowledgeable and a real pleasure to conduct business with. I would give Andrew a 5 Always prompt courteous customer service. Andrew Aycock is very knowledgeable and a real pleasure to conduct business with. I would give Andrew a 5-star rating! More