Jim Shorkey Kia Gainesville - Service Center
Gainesville, GA

522 Reviews of Jim Shorkey Kia Gainesville - Service Center
Great Customer Service Again! Took my Sorento into the Service Dept. to have a stain removed that my car detailer could not remove. Carriage was able to get it out perfectly! Whe Took my Sorento into the Service Dept. to have a stain removed that my car detailer could not remove. Carriage was able to get it out perfectly! When last in the Service Dept. they had advised that I needed my tires rotated and it would cost $20. My husband decided not to pay to have it done as he could do it for free. He never did it so I asked Carriage to go ahead and do I would pay the $20 and have it done. When I went to check out, they had given the tire rotation to me for free. I was surprised. They are always so nice and friendly and want to make your experience a great one! It is a drive from Snellville to Gainesville but this dealership is worth it, including the Service Department. So far I have only been pleased at each visit. More
Great Service I went in for my oil change. John took my vehicle back for my scheduled service. I hardly had time to relax in the customer lounge when my car was rea I went in for my oil change. John took my vehicle back for my scheduled service. I hardly had time to relax in the customer lounge when my car was ready to go and had even been washed. More
Great Service as Always! My last visit at Carriage Kia was for a oil change and a tire alignment. Judy was very helpful and accommodating, my car was ready in no time! My last visit at Carriage Kia was for a oil change and a tire alignment. Judy was very helpful and accommodating, my car was ready in no time! More
Amazing Recently I took my KIA to have it serviced. I want to brag on each and every person I met. The service department was professional kind and very knowl Recently I took my KIA to have it serviced. I want to brag on each and every person I met. The service department was professional kind and very knowledgeable. I was surprised at how kind respectful and friendly every staff member was. I will only buy from a carriage dealership. They made me feel like I was an important person from the time I got there until I left More
Excellent Great buying experience in 2014 followed through with great service throughout the first year of ownership. Love the one year door ding protection. Wh Great buying experience in 2014 followed through with great service throughout the first year of ownership. Love the one year door ding protection. When I am ready to buy a new vehicle, I will be right back to Carriage Kia. More
Excellent Service, Above Excellent Dealership Carriage Kia continues to impress me with their knowledgeable staff, great customer service, and extremely timely service. Every time I visit the dea Carriage Kia continues to impress me with their knowledgeable staff, great customer service, and extremely timely service. Every time I visit the dealership for a scheduled service visit they get me in and out of the dealership with efficiency and make sure that I don't have to return for unplanned maintenance. The staff does a great job of keeping me informed about my vehicle while acting with honesty and integrity. I would recommend not only buying a car from Carriage Kia, but continuing to maintain your car with the 5 star service staff. More
GREAT HONESTY, LOYAL DEALERSHIP!! THIS IS THE BEST DEALERSHIP THAT I HAVE EVERY DONE BUSINESS WITH.. THEY ARE HONEST AND SO LOYAL TO THEIR CUSTOMERS AND THEY MAKE YOU FEEL LIKE BEING THIS IS THE BEST DEALERSHIP THAT I HAVE EVERY DONE BUSINESS WITH.. THEY ARE HONEST AND SO LOYAL TO THEIR CUSTOMERS AND THEY MAKE YOU FEEL LIKE BEING AT HOME.. THEIR SERVICE AREA IS THE BEST AND THEY ARE SO MINDFUL FOR YOUR TIME AND GET THE JOB DONE IN A TIMELY MANNER...I WOULD NOT BUY FROM ANY OTHER PLACE... RECOMMEND THEM TO ALL MY FRIENDS AND FAMILY!!!!!! KEEP UP THE GREAT WORK!!! More
unusually good dealer service I scheduled my Soul for a regular service and an alignment. My service was completed in a timely manner and my car was washed and vacuumed. I didn't I scheduled my Soul for a regular service and an alignment. My service was completed in a timely manner and my car was washed and vacuumed. I didn't expect the inside to be cleaned but was very grateful. The waiting room is comfortable and Judy kept me informed of what was happening with my car. I don't usually use a dealership for oil changes etc. because they are usually more costly than my local mechanic. Of course, to be fair, my last car was a MINI Cooper and the dealer was BMW. Enough said on that subject. I love my car and, if I out live it, I will buy another KIA. I'm 71. More
The best dealership around. Carriage has got to be the best dealership around. Every time I go there I am met with sincere smiles and greetings. The service is always right. Judy Carriage has got to be the best dealership around. Every time I go there I am met with sincere smiles and greetings. The service is always right. Judy Hill was excellent. She worked with me on what service I wanted and what was needed. Carriage is the best. More
First KIA Service has been excellent. John is very knowledgeable and helpful. Love the free car wash too. I feel like my car is really being taken care of. Service has been excellent. John is very knowledgeable and helpful. Love the free car wash too. I feel like my car is really being taken care of. More