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Jim Shorkey Kia Gainesville - Service Center
Gainesville, GA
522 Reviews
522 Reviews of Jim Shorkey Kia Gainesville - Service Center
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November 23, 2017
Great Professional and curtious explained my issues how it would be taken care of, quick service very nic kind and went out of the way to make sure I was s Professional and curtious explained my issues how it would be taken care of, quick service very nic kind and went out of the way to make sure I was satisfid More
by Swiley47
Employees Worked With
Oscar Razo
November 23, 2017
Survey Great communication and customer service. I will continue to go there for my future service needs. Everything was also clean and the employees were ni Great communication and customer service. I will continue to go there for my future service needs. Everything was also clean and the employees were nice More
by Kristivilla
Employees Worked With
Andrew Aycock
November 20, 2017
Friendly and nice employees. The sevice area employees advised Me of recalls that needed replacing , and I was impressed with the service and cleaning and waxing my car. Wet goo The sevice area employees advised Me of recalls that needed replacing , and I was impressed with the service and cleaning and waxing my car. Wet good service. More
by Steve356
Employees Worked With
Andrew aycock
November 20, 2017
Awesome place Michael Wolf in the service department is so awesome!!!! He deserves the highest of rankings, awesome customer service, willing to go out of his way Michael Wolf in the service department is so awesome!!!! He deserves the highest of rankings, awesome customer service, willing to go out of his way to make sure you are happy with the service you get and quality of work done. Would recommend everyone speak to him and ask for him!!! More
by Amandah1979
Employees Worked With
Michael Wolf
November 17, 2017
Refreshing Customer service was great from The moment I pulled up until the time I left. It was the first time to carriage kia. I went in for an oil change and t Customer service was great from The moment I pulled up until the time I left. It was the first time to carriage kia. I went in for an oil change and they had a nice lounge for you to wait in. If you were hungry or thirsty they had drinks and snacks at no charge. I didnt have to sit and wait for hours, they were actually on schedule which was great. To make my visit even better after my oil was changed the washed my car for free. It felt pretty nice to be taken care of like you mattered. More
by Candice12
Employees Worked With
Alejandro cruz
November 17, 2017
Best Service Ever Carriage Kia Gainesville is Top Notch. The service department and my Service Advisor Andrew Aycock are the best. I tell all my friends to go here if f Carriage Kia Gainesville is Top Notch. The service department and my Service Advisor Andrew Aycock are the best. I tell all my friends to go here if for nothing else the service department. I look forward to bringing my car in for service. They are always prompt, courteous and aren’t pushy to upsell you. They are informative and take care of their customers. THANK YOU CARRIAGE KIA GAINESVILLE & Andrew Aycock!!!! More
by LAnderson71
Employees Worked With
Andrew Aycock
November 12, 2017
Great service Very friendly service and excellent pricing. I was pleased with how i was taken care of and updated with how my serve was going. Comfortable waiting a Very friendly service and excellent pricing. I was pleased with how i was taken care of and updated with how my serve was going. Comfortable waiting area. More
by Jbriscoe
Employees Worked With
Michael Wolfe
November 09, 2017
Very friendly The guy that helped me it seemed I had just talk to him yesterday.. very friendly and explain ed everything they were going to do thanks not bein The guy that helped me it seemed I had just talk to him yesterday.. very friendly and explain ed everything they were going to do thanks not being able to check transmission fluid is really weird. For a guy who s raced for30 yrs it's strange thanks again. More
by Bubbs43
Employees Worked With
Where is guys names in service
November 04, 2017
Go somewhere else My wife’s car broke down and then we found out about the recall on her car so she called carriage Kia and talked to Alex who was very rude and smart w My wife’s car broke down and then we found out about the recall on her car so she called carriage Kia and talked to Alex who was very rude and smart with her and basically hung up on her ended up taking it to Anderson Kia and they were very helpful in resolving the issue my family or friends will never go back to carriage for anything More
by Denver
Employees Worked With
Alex
October 30, 2017
Kia recall Received letter about recall of kia optimas. Our family has two optimas purchased from carriage,one of which had just had engine problems exactly as d Received letter about recall of kia optimas. Our family has two optimas purchased from carriage,one of which had just had engine problems exactly as described in recall letter. Contacted carriage and talked with Alex who basically said he didn't know what the letter said as he did not drive a kia. The car was in south carolina where it had broken down and we were trying to figure out how to get it repaired following the recall. Alex said I probably needed to contact kia customer service as he could not help us. I contacted kia customer service and they directed me to Anderson kia in south carolina ,where they were very helpful and repaired our car under the recall. We now have the car back and it runs fine with a new engine. Thanks to Alex and his attitude,we will not be dealing with carriage in the future. More
by Jim Helton
Employees Worked With
Alex
