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Jim Shorkey Kia Gainesville - Service Center

Gainesville, GA

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522 Reviews

522 Reviews of Jim Shorkey Kia Gainesville - Service Center

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December 07, 2017

I had a great experience, very friendly staff Very friendly, got my car back in a short amount of time with complementary wash and vacuum. Drinks and snacks were offered. Staff told me what they d More

by Cass12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. Aycock
December 07, 2017

Excellent Service Everyone was courteous, knowledgeable, efficient, and helpful.Service Consultant, Andrew Aycock was very thorough in informing me of and explaining to More

by Linda66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
December 02, 2017

Excellent service Took my car to carriage collision center for repairs after an accident. William Orlando took great care and explained everything to me. I am very happ More

by Moore1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Orlando
December 01, 2017

Satisfaction Fair. Timely. Realize my need to be fiscally conscious. Respectful of my choices and requests. Friendly. Work to make sure my time waiting in serv More

by Kia Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
December 01, 2017

Did not get promised free oil change. Was told after last oil change there & my horrible experience, the next oil change would be free, but was charged! Decided to try again, but as you k More

by Don't want
Recommend Dealer
No
Employees Worked With
Don't know.
Dec 04, 2017 -

Jim Shorkey Kia Gainesville responded

Hello, Thank you for providing us with your feedback. At Carriage Kia we strive to provide top notch experiences to all to our guests, and sincerely apologize for any miscommunications that you may have experienced. We would appreciate the opportunity to look in to this matter for you. At your earliest convenience, please send us further details regarding your experience to WeCare@ChooseCarriage.com. Thank you

November 30, 2017

Awesome experience I love going to Carriage from the time I decided possibly by a car to getting my car from them the service has been amazing. They call and check to se More

by Mrs.hollywoodfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kazecki, Christopher Basha
November 30, 2017

Great Dealership Service person was knowledgeable, helpful, courteous, and I was impressed. I left feeling that I had been treated fairly and that work done was thorou More

by Why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael wolf
November 30, 2017

Quick and easy. Easy and quick to schedule. Able to get a ride to work too. Will be returning for service. The oil change and tire rotation in the morning. More

by Kiacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew?
November 28, 2017

Very accommodating Scheduled 5,000 mile oil change went very well even though I was delayed in getting there at appointed time. This was my second time to service dept. More

by George
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Williams
November 28, 2017

Review Fast, efficient, friendly and thorough. The service personnel were very friendly. They made me feel like they cared about me. I love that they washed More

by Mjbrinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paglianti
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