Jim Shorkey Kia Gainesville - Service Center

Best dealership in Georgia. By far this is the best customer service I've ever had. Andrew in service was extremely helpful from the minute I walked in. He explained to me the is By far this is the best customer service I've ever had. Andrew in service was extremely helpful from the minute I walked in. He explained to me the issue my car was having and immediately started the process to have my car inspected and eventually have my car repaired. I would highly recommwnd this dealership. I think Andrew needs a big raise and/or bonus. More

Awesome experience The employees were happy to assist me and the time it took to drop it off and come back to get my vehicle, was less than 10 minutes each time. Definit The employees were happy to assist me and the time it took to drop it off and come back to get my vehicle, was less than 10 minutes each time. Definitely recommend Carriage Kia for anything you need done to your car. More

Service and replace motor Good service very friendly and offered loaner while repairs were being made. Good warranty on new motor. Replaced motor in the time they said they wou Good service very friendly and offered loaner while repairs were being made. Good warranty on new motor. Replaced motor in the time they said they would. More

awesome service.great vehicles. my wife's warranty was up Kia engineers done a recall on this vehicle.of a possible internal problem inside the engine I took the optima to carriage K my wife's warranty was up Kia engineers done a recall on this vehicle.of a possible internal problem inside the engine I took the optima to carriage Kia in Gainesville they ran a scope camera thru the engine while scoping engineers from west point Kia factory there were no problems found.kia have the optima motor only .an extended warranty until the year 2028 unlimited miles now that's service above all other motor vehicle makers .thank God and thanks Kia for your great service . More

Great customer service I came in for my oil change. I was on and out in 30 minuets. Andrew was great and let me use a $15.00 off coupon! I came in for my oil change. I was on and out in 30 minuets. Andrew was great and let me use a $15.00 off coupon! More

Excellent customer service! I broke down near this Kia dealership, and I was so happy that it was an easy and comfortable process to get me back on the road! Andrew was very help I broke down near this Kia dealership, and I was so happy that it was an easy and comfortable process to get me back on the road! Andrew was very helpful and very kind when helping me. I live about an hour away from the dealership, and I am still going to continue to come here. That is how excellent the service was. I am very pleased with everything, thank you Kia! More

Service The team at the service department were great to work with. Very nice, listened to my concerns, addressed them and even informed me that I had two fre The team at the service department were great to work with. Very nice, listened to my concerns, addressed them and even informed me that I had two free oil changes coming to me that I didn't know about. More

WOW! in customer understanding. My husband and I came to get an estimate for a repair and left Carriage KIA with all our troubles turned into a blessing. We drove out in a new KIA th My husband and I came to get an estimate for a repair and left Carriage KIA with all our troubles turned into a blessing. We drove out in a new KIA that fit us. Even the new car color was one we admired from afar, and now we'll be enjoying it every day. Simply amazed at Michael Pagliati in sales, and how he, along with so many customer service people, were involved to satisfy our individual needs.Yeah team! More