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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,879 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,879 reviews

August 11, 2020

Excellent service. Mario provided excellent service as well as great personal and relaxing service by answering questions we had. Very Professional. Fast service was fantastic. More

by YPATRICK0
Recommend Dealer
Yes
Employees Worked With
Tim, Tim Acklin, Mario Estrada
Sep 07, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for this review! It has been our pleasure serving you. Quality customer service is always our number one priority, and we’re happy to hear that we met your expectations. Thank you again for choosing Carriage Kia, and we look forward to having you as a valued customer for years to come!

August 10, 2020

'Market Adjustment' on Kia Telluride Adding $3,000 to Kia Telluiride for 'Market Adjustment'. One of few companies taking advantage of consumers and Kia Telluride being a success. As a co More

by jwb101206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Acklin, Shane Bailey, Bryan Seagraves, Sharon Seiter
August 09, 2020

Very professional folkS to work with. Tim and Mario keep us informed on the arrival Of our Telluride. All paper work was ready when we arrived for a fast and easy process. More

by MARTINNIKKI
Recommend Dealer
Yes
Employees Worked With
Tim ingle, Tim Martin, Mario Estrada
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for leaving us such a great review! The team at Carriage Kia is thrilled to know we exceeded your expectations and wonderful to hear that your most recent visit with us is deserving of your 5-stars.

August 05, 2020

Very helpful new car purchase Associates clearly took the time to learn what I was looking for and, though not in current inventory, took the time to review scheduled incoming vehi More

by JONEACRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali - sorry do not remember last name., Chelsea Runkel
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for leaving us such a great review! The team here at Carriage Kia is thrilled to know we exceeded your expectations and it's wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to working with you again soon, take care!

August 05, 2020

After KIA Korea finally got the repair part to KIA of Gainesville, they were able to schedule my service installation quickly. They got me in and out quickly. More

by RE
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and that we provided great customer service! We truly value your business and kind words, take care!

August 05, 2020

It was hot and we were tired and we came in with 5 kids but Mario the salesman was great. They were friendly and quick. They answered all my questions! #LoveMyNewRide More

by CLDEFOREST
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Mario Estrada
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Kia. We wish you safe travels and look forward to seeing you again soon!

August 05, 2020

Professional. The waiting room was clean and well designed for social distancing. While waiting saw maintenance cleaning common areas and door handles. All business was provided well. More

by Allois
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your feedback with us, Allois! We work hard to make sure our guests have a safe and positive experience, so we are glad to read your review. We will share your comments with our team and we look forward to working with you again down the road.

August 05, 2020

Everyone is very friendly and courteous. Service is great!! We bought our first Kia from Gainesville and had great service and enjoyed our Kia very much! Our overall experience has been 5 stars! More

by cherokeeturf
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

We are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Carriage Kia! Thank you again for your review and we hope to see you again soon.

August 03, 2020

Very bad experience this time. The service associate was very rude to my daughter and even pounded his fist on the counter. Car not fixed. More

by fbozynsk
Recommend Dealer
No
Employees Worked With
Chris Kuykendail
August 03, 2020

Very professional and great follow up. Work was completed as promised..Notification that parts were now available, appointment was promptly Scheduled at my best time.. More

by dmichelle0102
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Aug 10, 2020 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

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