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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,879 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,879 reviews

November 05, 2021

Andrew was very helpful through the entire process and kept me updated throughout. My car was completed promptly and even received a free car wash after it was serviced. I only deal with Andrew every time More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Nov 18, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Michael, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 30, 2021

Katie was fantastic. Took care of everything. Kept me updated on each step of the service More

by Richard.mccoy1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Hi Richard, thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 25, 2021

Always prompt courteous customer service.Andrew Aycock Always prompt courteous customer service. Andrew Aycock is very knowledgeable and a real pleasure to conduct business with. I would give Andrew a 5 More

by JEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

October 22, 2021

Andrew Aycock was great. Showroom people never even said hello. Shocking. Not the way to sell cars. More

by Dorothye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock in Service
Nov 01, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for your feedback and for choosing Carriage Kia. We always strive to deliver 100% customer satisfaction and we apologize that we failed greeting you in the showroom. We are always looking for areas to improve. Thank you again, take care!

September 29, 2021

Alex was amazing. He was very professional and courteous. He helped me with my battery and tire and I didn’t have to wait any longer than expected. The dealership is clean and very comfortable. More

by UNME771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 28, 2021

Had my Sorento in and out in an hour and washed and vacuumed. Megan was nice and polite. More

by jht1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 04, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 18, 2021

Their service department is exceptional. Andrew Aycock is always thorough with inspections and recommendations. Wait times are communicated throughout the service. More

by allisonrm2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you so much for the compliments! We're thrilled the staff and service have been nothing short of perfect. We hope to see you again soon, take care!

September 17, 2021

Justin took very good care of me from the time I got out of my van until the end of the deal. More

by Amber Pruitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

September 02, 2021

The Gainesville location has timely appointments available, helpful service advisor, and the service was done in the time promised. Convenient location. Woodstock location had no service appointment More

by kmwaites13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thank you for the 5-star review! We hope you continue to choose us for your car servicing needs. If any questions or concerns arise do not hesitate to contact us!

September 01, 2021

Much better than expected! Oil change was priced as advertised, and came with a detailed inspection and car wash / vacuum which was not. Very happy, will return! More

by Ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Alberto
Sep 20, 2021 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

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