Jim Shorkey Kia Gainesville

There was an error with the math concerning the purchase price at the original time of sale. Once the Sales Mgr Brian was made aware he did a good job of communicating with us and the dealer is working on r price at the original time of sale. Once the Sales Mgr Brian was made aware he did a good job of communicating with us and the dealer is working on refunding the difference. The Service Dept has always been top notch (we traded in another Kia) and the dealer has a large selection of vehicles to choose from. I truly appreciate the fact that they were willing to admit their error and are also willing to make it right. That is rare to find these days!! More

I called (and talked to Bryan)and explained what I was looking for and in what price range I wanted it to be. When I got there I was greeted by Bryan. Between Bryan and Dustin I looked at and test drove s looking for and in what price range I wanted it to be. When I got there I was greeted by Bryan. Between Bryan and Dustin I looked at and test drove several cars. While Dustin was showing me the cars, Bryan was running the numbers for me. Or going to check to see if they had another car with whatever I was asking about. My wait was relatively short, and service was excellent. I was there for about a hour and a half and drove away with the car that I wanted. The experience was a very enjoyable one. Melanie Garrish More

We were treated with great care and respect during the entire purchase process. Everyone seemed very nice and extremely helpful. We appreciated having someone to take the time to explain all the bells a entire purchase process. Everyone seemed very nice and extremely helpful. We appreciated having someone to take the time to explain all the bells and whistles on our new Sorrento when we purchased it. More

Our experience was great! We would recommend your dealership. The sales representative worked very hard to make sure that the deal was a good one. She worked very hard. The dealership was clean and a dealership. The sales representative worked very hard to make sure that the deal was a good one. She worked very hard. The dealership was clean and all the staff was courteous. There was a very wide selection of different vehicles that we could look at. More

Carriage Kia was the last dealer I visited. I was prepared with a quote from another dealer that did not have the exact color I wanted. I also was not overly impressed by that dealer or the sealsper prepared with a quote from another dealer that did not have the exact color I wanted. I also was not overly impressed by that dealer or the sealsperson. I decided to go see Carriage Kia after checking out their selection on the internet. I was greeted warmly, offered water and a ride in a golf cart around the lot as we looked at cars. The salesperson was friendly, not pushy but very informed. I liked her. We took a test drive and she was able to answer my questions. They worked with me on price and I bought a car that day. The delivery was great and they spent a lot of time to make sure I knew all the cars features. I will buy from them again and I will recomend them to my friends. More

The complete "buying experience" was wonderful. My The complete "buying experience" was wonderful. My salesman, nicknamed "Cotton" was very easy to talk to and helpful from start to end. The financi The complete "buying experience" was wonderful. My salesman, nicknamed "Cotton" was very easy to talk to and helpful from start to end. The financial people were also friendly and explained everything to my understanding. Also, the lady who explained everything about my new car was great. All in all, I would highly recommmend this dealership to others. More

It was an enjoyable car buying experience because they did not pressure me into a vehicle I was not interested in. When I found one I liked, they were very knowledgable about the vehicle. Both the consult did not pressure me into a vehicle I was not interested in. When I found one I liked, they were very knowledgable about the vehicle. Both the consultant and manager were customer oriented to what I needed and wanted. I am very pleased with the overall experience and would recommend them to others. Thanks! More

I have been looking for months for a used car for my son. The Ford dealer down the road was having a big sale and thats where ai went first. The people in teh Ford dealership did not meet my standards when i The Ford dealer down the road was having a big sale and thats where ai went first. The people in teh Ford dealership did not meet my standards when it came to anything. They had no idea they were even having a sale. They didn't even know what the sale paper said. So I walked out. I went to Kia looking for a used car for my son. Instead I ended up buying a new car. The people here were very friendly and professional. I have owed a Kia in the past and loved it. More

From the moment we arrived we were made to feel at home and comfortable. We were well educated on the cars we were interseted in and treated with dignity and respect, not a number. When we were ready to and comfortable. We were well educated on the cars we were interseted in and treated with dignity and respect, not a number. When we were ready to make a choice in the new car we were not presured, on the contrary the team at Carriage Kia took the time to make sure that that was the choice we wanted to make. We worked with the team in the selection, and as it was my son's first car the exprience will always be a positive memory for our family! More

We had a great experience mostly. The only thing that discouraged us was that my mom was a dietetic and need to eat and they would not let us leave. We did leave and shopped at other dealerships in the a discouraged us was that my mom was a dietetic and need to eat and they would not let us leave. We did leave and shopped at other dealerships in the area and realized that Kia was the best deal. They were very friendly and helpful. We even got to meet the owner and my family enjoyed that. More