Jim Shorkey Kia Gainesville

They went above and beyond To get us the deal that we got on the car. They gave us top dollar for our trade as well They gave us top dollar for our trade as well on the car. They gave us top dollar for our trade as well They gave us top dollar for our trade as well More

The people at carriage treated us like we was family they was so nice Nick the one that help us he was so nice he show everything about our kiwi they was so nice Nick the one that help us he was so nice he show everything about our kiwi More

From the day I bought my car at this dealership I trusted that taking it back for monthly maintenance here was the wise choice as they would honestly do right by their loyal customers. After almost 9 years o that taking it back for monthly maintenance here was the wise choice as they would honestly do right by their loyal customers. After almost 9 years of my business they have recently disappointed me greatly in overcharging for servicing my vehicle for it's very first issue. I always choose Alex as rep and as always he was unbelievably nice. He’s the ONLY good thing about this interaction! As far as the actual dealership goes.....My check engine light came on so I had Kia run diagnostic (turns out they charge $112!!!!!). You can get a FREE diagnostic at Autozone! OR could buy a code reader for $45!!...then was advised that I needed parts for my car which cost over $300! At an auto parts store I can purchase them for exactly 1/2 that price! The supposed “manual labor” cost rounding the total cost $600! Highway robbery! After buying my parts at the auto store and then picking up my car I drove across the street and a family member put the parts in for me in no less than 3 minutes and said there was no way it should have been such a high cost! So disappointed as I hoped to continue taking my car there but never again. I will not continue to be swindled this way More

Mario was awesome! He was very informative and helpful during our car buying process! I would highly recommend him to our family and friends for their car buying needs! :) during our car buying process! I would highly recommend him to our family and friends for their car buying needs! :) More

Quick, efficient and personalized. In and out quickly and work completed correctly. Always a pleasure. The staff is great. Waiting was easy. Very clean waiting area. work completed correctly. Always a pleasure. The staff is great. Waiting was easy. Very clean waiting area. More

Andrew went above and beyond to help me out on fixing my car. He kept me informed with information about my car and what needed to be fixed to get my car running at it's best. My vehicle is running better t car. He kept me informed with information about my car and what needed to be fixed to get my car running at it's best. My vehicle is running better than ever and I couldnt have did it without Andrew. He even told me about future service needed for when I reach 100,000 miles on my vehicle. I will be bringing my vehicle back for any future needs all because of Andrew! I am very grateful for him. Thanks again Andrew! More

Will NOT ever return to this KIA dealership! Our experience was by far the worst experience I’ve ever had at any service department! No one would even explain or take the time to listen to the issue experience was by far the worst experience I’ve ever had at any service department! No one would even explain or take the time to listen to the issues I had over the WEEK long experience we suffered through! 😘 More