Jim Shorkey Chrysler Dodge Jeep Ram

Dishonest, unresponsive, and shady. Typical used car dealership. Had a deal worked out and they sold the car the agreed to sell me. I offered to do a deposit and worked with the sales Typical used car dealership. Had a deal worked out and they sold the car the agreed to sell me. I offered to do a deposit and worked with the salesman for a few days I called the GM left a message with the front desk, no return call either…. More

I just purchased a Certified Pre-Owned Jeep Wrangler from Jim Shorkey Jeep. I will highly recommend Thom Betz to anyone looking for a vehicle. I was put in contact with Thom through email and he immediately Jim Shorkey Jeep. I will highly recommend Thom Betz to anyone looking for a vehicle. I was put in contact with Thom through email and he immediately reached out to start working with me to find what I wanted. I was deciding between another lease on a New Jeep (as my current Jeep lease was set to expire soon) or a used one. Thom took his time putting together quotes on all my options, patiently answered all of my questions and never made me feel pressured at all, not to mention he is just a very nice and friendly guy. Lisa in finance was equally as friendly, patient and made sure to clearly explain everything step by step through the process, she worked very hard to get my payments close to what I was looking for. A GREAT experience at a dealership that several years ago I did not have the best experience, so happy I gave them another chance! More

Treated like family, best deals! Very patient with no pressure!! Got me a really good price! Very patient with no pressure!! Got me a really good price! More

I ordered a 2023 Laramie in December of 2022. The truck arrived at the dealership in March. The protective film that I ordered was actually peeling off. I mentioned it to the salesperson, Jarrett The truck arrived at the dealership in March. The protective film that I ordered was actually peeling off. I mentioned it to the salesperson, Jarrett. He told me that he had to get with his service manager. I waited 3 days to call back to see what they were going to do for me. The salesperson apparently wasn’t available so I asked for the service manager. The service manager had no idea what I was talking about. The “salesman” never brought it to his attention as promised. I also told them about the terrible paint job. The entire truck was covered with “orange peel.” The dealership had me take my truck to their Bakerstown dealership to see the body shop manager. The manager and another 20 plus year body guy said they have not seen such a terrible paint job! They actually had another brand new ram there for the same issue. I have tried working with the salesman, Jarrett (Worthless), the “sales manager”, Pat (very unethical and a typical Junior Samples and then the “General Manager, Eric. The GM offered to approach RAM to get a “Buy Back.” He never called RAM. I personally called RAM last week and they had no record of anyone from Sharkey filing a claim. I say Sharkey because the employees from the GM down care nothing about the consumer. I’m hoping that RAM offers to correct what has transpired. They are supposed to get back to me in 2 business days. More

Gus At Jeep, very professional & everyone was helpful & treated us very fair & I would recommend to shop there & find Gus treated us very fair & I would recommend to shop there & find Gus More

My daughter was at this dealership last night and she got totally ripped off by this dealership she bought a 2020 jeep wrangler that listed for 35 k and ended up financing 49k yes she did have 5k negative eq totally ripped off by this dealership she bought a 2020 jeep wrangler that listed for 35 k and ended up financing 49k yes she did have 5k negative equity but they also piled on a 3500 extended warranty and 1200 gap insurance and her credit score is over 700 and she got a rate of 10.88 and pmt at 849 a month they took complete advantage of my daughter she is 28 and went by herself-make sure you don't visit thus dealershipbespecially if you are a woman cuz she got completely screwed on this deal More

Dayton Truley from Jim Shorkey Kia in Uniontown Pennsylvania took great care of me definitely recommend him to anyone looking to finance a vehicle. Pennsylvania took great care of me definitely recommend him to anyone looking to finance a vehicle. More

We recently purchased a Wrangler 4xe and have never had a more seamless, personable, CARING, experience at any dealership thanks to the expertise and attentiveness of Chris Rose and Claudia Ohrman. These two more seamless, personable, CARING, experience at any dealership thanks to the expertise and attentiveness of Chris Rose and Claudia Ohrman. These two made the purchasing process effortless and truly "fun" - thank you so much! Dustin & Christi More

Texted me a price on ordering car similar to one they sold. Same pkg and same color. Said yhey would honor price on website. Drove there to buy jeep and then added $10 k when we got there. Complete ri sold. Same pkg and same color. Said yhey would honor price on website. Drove there to buy jeep and then added $10 k when we got there. Complete rip off and waste of time. Blamed it on a glitch r/t the internet. We drove over an hour. Called after we left and mgr tim wont return my calls. Got a pic of car and all the texts!!! More

This is my first ever online review and If I can save just one person the trouble of getting screwed over by This place it will be worth it to me. At first when you walk into this place everybody is very just one person the trouble of getting screwed over by This place it will be worth it to me. At first when you walk into this place everybody is very nice and welcoming. They want you to have that warm comfortable feeling while they screw you over. I have had bad experiences with this place in the past but that was many years ago. I was hoping maybe things have changed and they offered me a fair price on my 2022 Ram 2500 trade. Plus my sales person Tammy seemed so nice so I’d give it a shot. I downsized to a 2022 Honda Accord. Tammy lied to my face while I was signing the papers to close the deal I noticed the price was about $500 higher than we agreed on so I asked Tammy why. She told me because the estimated payoff on my truck will probably be higher than the actual payoff and I’ll receive money back. That turned out to not be true. I actually had to pay the bank another $100 because Shorkey was short on the payoff. ( this was a Saturday and my credit union was closed. Could not get a 10 day payoff) Then on the ride home I notice a thumping noise in the front of the vehicle. I then realized while looking at the car I didn’t check the tires. Big mistake!! The tires were worn especially the front ones which is the cause for the thumping noise. To wrap this up. My calls were ignored for days. Then I played phone tag with 2 managers and Tammy. Tammy dropped the ball and could have helped and she or they could have did the right thing and had new, safer tires put on the car that I over paid for to begin with. The atmosphere also changed to the negative side after I refused the extended warranty. Please anyone that reads this whole thing. Save yourself money and Get a better vehicle for less money somewhere else. Only reason I didn’t was because Shorkey offered $2k more for my truck. It cost me more in the end and now I have to purchase new tires. The wiper blades should have been replaced too Update. 12/27/2022 Another manager or employee Ryan called me today. Wanted to dispute my Review. Tried to say I refused to bring my car in to be looked at and said my other statements are not true. I called his bluff and Within 30 minutes at was at the dealership. I was hoping it was time that Shorkey was going to make things right and take care of the tires. All I did was waste time that I didn’t have. All they did was say the tires are above 2/32 which is the requirement for inspection. As a certified state inspector myself I know this. That is not the issue. The issue is the front tire wear is “feather edged” or ”Chopped” and and you can hear and feel it while driving. This dealership is a disgrace and Please if you buy a used car go over the entire vehicle. If you don’t know anything about cars take someone that does. Ask them to put it on a vehicle hoist so you can see everything and don’t get ripped off. And don’t sign anything unless it’s exactly what you agreed upon. This place is Trash. Always was and unfortunately probably always will be. More