Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown - Service Center
Austintown, OH

24 Reviews of Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown - Service Center
Wonderful Service Department made appointment with a wait of one week, but had some time and repaired vehicle the very next day after towing. Also did an overal Service Department made appointment with a wait of one week, but had some time and repaired vehicle the very next day after towing. Also did an overall check of the vehicle and made recommendations. Very fast and very thorough service, and I am completely satisfied. Special thanks to Kelly for friendly and knowledgeable customer service ! More
Multiple Services Appointments My service was done at the Grove City PA location. I scheduled an appointment for oil change, tire rotation, fog lamp trouble and malfunction light c My service was done at the Grove City PA location. I scheduled an appointment for oil change, tire rotation, fog lamp trouble and malfunction light coming on. Kelly greeted me at the service desk and reviewed the service order to verify what was being done. The malfunction light was no big deal, most likely a sensor in the fuel tank and the fog light issue was due to the fascia being cracked from when I hit a deer. That piece had to be ordered so they weren't able to install it at that visit. Kelly really goes out of her way to make sure I always understand what is being done and explains the 'why' if they make any recommendations for additional services. She always checks with me regarding anything that will require added fees before the service is done so I don't get any $$ surprises. We purchased the vehicle at the Grove City PA location and I wouldn't even consider going anywhere else for service to the vehicle. More
Job Well Done Your service department is one of the reasons I bought my second van from your dealership. They are professional, honest, quick and efficient. I have Your service department is one of the reasons I bought my second van from your dealership. They are professional, honest, quick and efficient. I have never felt taken advantage of my lack of knowledge about the mechanical aspects of my vehicle. More
Broad Street Garage aka Grove City Dodge aka B&CE Dodge I have always had Great Experience Here at this Dealership by Both Service and Mechanics , Every thing is Explained and Told why Things needed don I have always had Great Experience Here at this Dealership by Both Service and Mechanics , Every thing is Explained and Told why Things needed done, This Service was done At Grove City Dodge aka Broad Street Dodge More
Pleased so far Have had good experiences getting appts and service in a reasonable amount of time. Was given a loaner to use when part covered under warranty had to Have had good experiences getting appts and service in a reasonable amount of time. Was given a loaner to use when part covered under warranty had to be ordered ~ that was appreciated! More
service department Service department Is always friendly and does a great jon. Have never had a bad experience. Great job keep up the good service. Kudos to all. Service department Is always friendly and does a great jon. Have never had a bad experience. Great job keep up the good service. Kudos to all. More
best in the business! I have been buying and servicing my vehicles at this dealership for 14 years! Debbie Smith is outstanding as a sales representative! And Laurie and I have been buying and servicing my vehicles at this dealership for 14 years! Debbie Smith is outstanding as a sales representative! And Laurie and her crew in service are awesome! They always go above and beyond! More
Happy, Happy, Happy Stopped on a Wednesday to see if dealership could help me with a problem with my Jeep, put me on the schedule for the coming up Friday, but due to my Stopped on a Wednesday to see if dealership could help me with a problem with my Jeep, put me on the schedule for the coming up Friday, but due to my work schedule, I needed to drop my Jeep off Wednesday night. I received a phone call from Laurie on Thursday after noon to tell me that my Jeep was finished and could be picked up at my convenience!!! How wonderful not only fixed but fixed a day early!!! Thank you, Thank you, Thank you!!!!! More
friendly atmosphere. Friendly atmosphere, very knowledgeable service technicians. Would recommend Bob and Chuck eddy for all your automotive needs. Sales people are great Friendly atmosphere, very knowledgeable service technicians. Would recommend Bob and Chuck eddy for all your automotive needs. Sales people are great on both sides Chrysler \Jeep &Cadillac \Chevrolet. Have dealt on both sides recently.Body shop technicians do GREAT work! More
You always do good work. You guys always take care of me and my car. Keep up the good work. I am a senior and if if if was in the cards i would get my next car from youall You guys always take care of me and my car. Keep up the good work. I am a senior and if if if was in the cards i would get my next car from youall. More