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Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown
Austintown, OH
89 Reviews
Jim Shorkey started out in a small 3 car showroom in North Huntingdon, PA in 1974. We make it our mission to treat every customer like they are one of the family. When you shop with us you always feel welcome and taken care of. Our talented salespeople give personal attention to each of their customers to make sure all of their needs are met to get them into their dream vehicle. Our motto that we live by states: "Love the customer, love the team, keep it very, very humble." When you walk through the doors of any of our dealerships you will see this in practice from our service department to sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 89 reviews
April 01, 2017
Pleased so far Have had good experiences getting appts and service in a reasonable amount of time. Was given a loaner to use when part covered under warranty had to Have had good experiences getting appts and service in a reasonable amount of time. Was given a loaner to use when part covered under warranty had to be ordered ~ that was appreciated! More
by Leighlikesjeep
Employees Worked With
Laurie and Kelly are great! I don't know who did the actual work.
March 29, 2017
great experience and every one was very friendly . I would recommend Bob & Chucky Eddy dealership to my family and friends : very friend served my needs while I was looking for a jeep ; service departm I would recommend Bob & Chucky Eddy dealership to my family and friends : very friend served my needs while I was looking for a jeep ; service department was excellent More
by william 65
Employees Worked With
Debbie Smith
February 21, 2017
Great experience Always a great experience when I go to this dealership for service or for vehicle purchase. I highly recommend Bo Bell as an excellent salesman to wor Always a great experience when I go to this dealership for service or for vehicle purchase. I highly recommend Bo Bell as an excellent salesman to work with. He makes the experience very easy. More
by Mike
Employees Worked With
I got to work with Bo Bell. He is always very helpful and easy to work with. He is highly recommended.
February 14, 2017
Absolutely horrible, would give them zero stars As soon as you sign forget anything resembling customer service. The sales people either lie about available options or are just that uneducated. They As soon as you sign forget anything resembling customer service. The sales people either lie about available options or are just that uneducated. They will say anything to get a sale. They're the epitome of the sleezy car salesman from top to bottom. More
by Never again
Employees Worked With
Multiple
January 19, 2017
service department Service department Is always friendly and does a great jon. Have never had a bad experience. Great job keep up the good service. Kudos to all. Service department Is always friendly and does a great jon. Have never had a bad experience. Great job keep up the good service. Kudos to all. More
by Reba 13
Employees Worked With
Can't remember
September 20, 2016
best in the business! I have been buying and servicing my vehicles at this dealership for 14 years! Debbie Smith is outstanding as a sales representative! And Laurie and I have been buying and servicing my vehicles at this dealership for 14 years! Debbie Smith is outstanding as a sales representative! And Laurie and her crew in service are awesome! They always go above and beyond! More
by Jan
Employees Worked With
Laurie and Karen
September 09, 2016
Stand behind your own product!!! I called this dealership to take my Caravan in for an ABS problem. I was told by the service dept. that they would not work on the van. I later foun I called this dealership to take my Caravan in for an ABS problem. I was told by the service dept. that they would not work on the van. I later found out why! The van was under a recall by Chrysler Corp. for the ABS system and under a life time warranty! More
by Unhappy customer
June 14, 2016
Fast & Friendly service! My experience here was great from start to finish. Very accommodating to me. I would recommend to clients, friends, & family. Thank you for everything My experience here was great from start to finish. Very accommodating to me. I would recommend to clients, friends, & family. Thank you for everything! The staff is very helpful. More
by Hovi1234
Employees Worked With
Donnie Porterfield
May 20, 2016
Happy, Happy, Happy Stopped on a Wednesday to see if dealership could help me with a problem with my Jeep, put me on the schedule for the coming up Friday, but due to my Stopped on a Wednesday to see if dealership could help me with a problem with my Jeep, put me on the schedule for the coming up Friday, but due to my work schedule, I needed to drop my Jeep off Wednesday night. I received a phone call from Laurie on Thursday after noon to tell me that my Jeep was finished and could be picked up at my convenience!!! How wonderful not only fixed but fixed a day early!!! Thank you, Thank you, Thank you!!!!! More
by Happy, Happy, Happy
Employees Worked With
Laurie DeGraaf
March 30, 2016
Mike Friend & Devon Hull are First Class As the General Manager of one of the largest volume Harley-Davidson dealerships in the nation I appreciate excellent customer service. That is exactly As the General Manager of one of the largest volume Harley-Davidson dealerships in the nation I appreciate excellent customer service. That is exactly what I received from Mike Friend and Devon Hull at Bob & Chuck Eddy! I sincerely enjoyed my experience and I'm certain you will too. More
by ElvisKCHD
Employees Worked With
Mike Friend, Devon Hull
