Jim Shorkey Chrysler Dodge Jeep RAM Fiat of Youngstown

Efficient good price and pleasant staff. I would recommend to others. They did a good job recommend to others. They did a good job More

Kevin Hart was amazing. I spoke with him briefly, before going to the dealership about what kind of vehicle I was looking for and what my price range was. The day I arrived at the dealership he already had going to the dealership about what kind of vehicle I was looking for and what my price range was. The day I arrived at the dealership he already had a vehicle pulled up to the front for me that exceeded my expectations and even better was in the price range I previously mentioned. He was very professional, informative, and helpful which makes the long process of paperwork a little easier. He didn’t ever pressure me into buying anything as other salesmen have before and I appreciated that. That professionalism he gave me didn’t end when I finished the paperwork, he called me a few weeks after to ask how everything with my car was and when I had a question about my first oil change, he called me within minutes and answered every question I had. I would 100% recommend Kevin Hart to anyone who is searching for a vehicle. I appreciate all of his help! More

Hello Laz Lebron was awesome! Even though I didn’t purchase a vehicle he was very professional and very attentive! I would come buy from him any day! purchase a vehicle he was very professional and very attentive! I would come buy from him any day! More

Excellent experience @ Jim Shorkey Youngstown Dodge Very organized and professional Staff as well as the finance department. Sales person Tyrell was very professional and helpful and Knowledgeable a Very organized and professional Staff as well as the finance department. Sales person Tyrell was very professional and helpful and Knowledgeable as my Salesperson. Also Tyrell introduced me to the Service Manager John very informative More

Excellent people, highly recommend them to anyone. Worked with me due to a family emergency. Thank you so much. I believe anyone who has had an issue with them unfortunately brought it upon themselves. with me due to a family emergency. Thank you so much. I believe anyone who has had an issue with them unfortunately brought it upon themselves. More

I purchased a 2017 Jeep Grand Cherokee back in January/February. Really wanted a Dodge Durango but could t get one in my price range, test drove the jeep and I liked it. After about 3 months of ha January/February. Really wanted a Dodge Durango but could t get one in my price range, test drove the jeep and I liked it. After about 3 months of having it I had to turn it into the service department as my engine light came on. Here something I’m the transmission was failing, they fixed it after having my car for almost 2 weeks. Get it back and didn’t think any thing of it , few months pass by and it happens again. Turn my car in again and here I now need a new transmission.. I had to call to get updated on my own vehicle. Luckily I do have the warranty so I don’t have to pay. I got lucky to have a friend lend me a car for a little bit until it gets fixed. I call after about 8 days now of having my car and still can’t get an eta in when I’m gonna get it back. Finally find out not for over a month! I was asked how “un drivable “ was my car? Really . I have 2 kids, work a full time job and you want me to drive my car around until the transmission comes in???!! How is that safe? What if something happens that causes an accident hurts myself or someone else!!! So I called my sales person that I went through to get this car and I’m fed up. Pretty sure these cars go through a 5 point Inspection, there is only 50,000 miles on this jeep! I wanted to a trade in or find a way to get my car back fixed properly this time. I have to give my friends car back soon and I don’t have anything. Was told can get a rental but hard bc they have to find one and here they only cover 5-7 days… not happy with Shorkeys at all! Not to mention I have to call them to find out what’s going on and no one is reaching out to me!!!no one has called me back like they said they would. I have been more than patient rearranging my schedule and my kids schedule for this. Then when you do call you don’t get treated real well, just that oh well I’ll look into it and no one has. I understand everyone is busy! Trust me I work in the vet field. It’s not fun! But come on!!!!!! More

My experience with the staff at this dealership was great and a big thank you to my salesman Chris Barton for all his help in getting me into a new 2022 Mitsubishi Outlander se. Sincerely John and Laura and a big thank you to my salesman Chris Barton for all his help in getting me into a new 2022 Mitsubishi Outlander se. Sincerely John and Laura More

Very disappointed. Negotiated a deal on the phone. Got there after a 2 hour drive from PIttsburgh to find out they wouldn’t honor the trade value they offered me. The Sales Manager didn’t even offer an ex there after a 2 hour drive from PIttsburgh to find out they wouldn’t honor the trade value they offered me. The Sales Manager didn’t even offer an explanation or try to make up for it another way. He basically said “oh well. Bye”. Terrible experience. More

The finance manager added paper work on very expensive coverage I specifically stated I did not want, when I brought it to the dealerships attention 2 days later, they refused to make the situation right. coverage I specifically stated I did not want, when I brought it to the dealerships attention 2 days later, they refused to make the situation right. $1500 charge. As for the vehicle itself, there were new brake pads put over bad rotors which hid the fact it they needed replaced for a short time, and beyond that, when I had service look over a vibration/transmission shift issue I was having, they misdiagnosed the problem while it was still with-in the 3 month/3,000 warranty, ultimately costing me thousands of dollars. My recommendation on Jim Shorkey Youngstown would be to shop elsewhere. More

Stay away from this dealership. They mislead you and lie. They told me they would give me 1600 for my trade-in. I told the the Honda store offered me 1600 for my trade. The sales guy at shorkey. Said they wo They told me they would give me 1600 for my trade-in. I told the the Honda store offered me 1600 for my trade. The sales guy at shorkey. Said they would offer me same price. Plus make 3payments too. So I assumed it would go through. Later I looked after I signed contract got home. Say only 800.00 for my trade in. My fault. Should nit have signed contract. Was mislead. Buyers remorse. They should offer pay me 800.00. But nothing I can do now. My fault. Sadd practice. Stay away from this dealership More