Fox Charlevoix Ford - Service Center

Very happy with my service at Matt LaFontaine Ford. I had my dogs with me and they were welcomed in the dealership. Nice place to do business my dogs with me and they were welcomed in the dealership. Nice place to do business More

Justin was very helpful with scheduling the appointment and helping to make arrangements with pickup and delivery of the vehicle. Very happy with the service provided and helping to make arrangements with pickup and delivery of the vehicle. Very happy with the service provided More

Good price on tires. Work done efficiently and on time. I asked for a front end allignment and was told they checked and it was not needed. Saved me allot of money. asked for a front end allignment and was told they checked and it was not needed. Saved me allot of money. More

Even though my appointment didn’t get logged for the day of service, my vehicle had the oil change for the time promised. Everyone was very friendly and helpful. An overall pleasant experience. of service, my vehicle had the oil change for the time promised. Everyone was very friendly and helpful. An overall pleasant experience. More

Efficient & reasonable rates, Robin the service tech was knowledgeable, friendly & kept me informed. Hey it’s hard to complete twenty five words so I’m done knowledgeable, friendly & kept me informed. Hey it’s hard to complete twenty five words so I’m done More

New owners, same bad service dept. There’s clearly animosity among the workers in the service dept. It resulted in poor service and wasted time. I was told they couldn’t figure out the problem and to animosity among the workers in the service dept. It resulted in poor service and wasted time. I was told they couldn’t figure out the problem and to come back again. Brought it to another dealer and had it looked at and fixed the same day! More

Friendly service people, were ready for me at my appointment time and was completed in the amount of time estimated when I made the appointment. appointment time and was completed in the amount of time estimated when I made the appointment. More

I took my Ford Escape to Matt LaFontaine Ford for an oil change and general checkup as I get ready for a long trip. They were prompt in taking my vehicle in and efficiently did the service requested. I wo change and general checkup as I get ready for a long trip. They were prompt in taking my vehicle in and efficiently did the service requested. I would highly recommend this Dealer for your service needs. More

Friendly service person. Knowledgeable about service to be performed. Service done was prompt and neat. Clean, organised service area and I was comfortable while waiting for vehicle. be performed. Service done was prompt and neat. Clean, organised service area and I was comfortable while waiting for vehicle. More

new ownership I bought out my Fusion Lease last year in August, and added at service contract amounting to $ 1,858.00. Was surprised the new dealer had no record, a I bought out my Fusion Lease last year in August, and added at service contract amounting to $ 1,858.00. Was surprised the new dealer had no record, and could not find a record of this! More