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Fox Charlevoix Ford - Service Center

Charlevoix, MI

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20 Reviews

20 Reviews of Fox Charlevoix Ford - Service Center

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October 25, 2023

I came in for an oil change and got so much more. A friendly service writer and service tech who provided extra service with a smile and a thank you. More

by turtleconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and service tec
October 24, 2023

Had good experience with this dealer. I had multiple recalls to correct and an oil change. Everything done on schedule. I am happy with work here. More

by bruceh2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Williams
October 16, 2023

Extremely happy with the friendly and knowledgeable staff here!! They picked up and dropped off my vehicle the same day. Which was very helpful with my busy schedule. Prices were very reasonable too!! Will d More

by pottermel77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Potter , Kameron Williams
October 27, 2022

Had a small misunderstanding on a service request but issue was resolved with no problem! Will return for next service when needed. More

by rschae02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Potter
August 20, 2022

Great customer service. Took my truck into service for appointment, the service manager Justin kept me informed and even had the bodyshop take care of a shield that was loos More

by Rwortman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin mcdade, Kameron Williams
August 18, 2022

Called to schedule oil change. Was told to bring it right in. I did and they got right to it. Car was finished and washed in 30 minutes. Great experience! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Justin
May 09, 2022

The oil change was well done; however, whatever was used to wash the vehicle left the windows and windshield cloudy and the truck body was filthy. Great service for the oil change, will refuse car wash next More

by sbernier1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appointment person for service, and Justin
November 05, 2021

Always a pleasant experience dealing with Justin and the service department. They get he job done right. More

by Freight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Jesse and Matt Steele.
August 18, 2021

Great experience! Service personnel very knowledgeable, polite, and honest. Service was done in timely manner. More

by islanddays1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and ?
July 29, 2021

This is a great dealership. Their service dept. Is the best. Always prompt and courtious when ever I have service needs. I would not hesitate to schedule my vehicle needs with the. Very professional and f More

by Janetosterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
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