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Jim Riehl's Friendly Ford
Charlevoix, MI
150 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
January 01, 2026
The repair did take three days, but begging continually
updated us on the status of the vehicle, which is all we ask for as a customer
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by RTBIO
Verified Customer
Verified Customer
Employees Worked With
Magan V
January 01, 2026
Great service, exceeded expectations The oil change was
completed in less than an hour The waiting room is a nice place to wait
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by rodriquez.robert
Verified Customer
Verified Customer
Employees Worked With
Meghan
December 31, 2025
Can’t even fix simple brake job in one appointment.
Going on 3 days now.
More
by LINDA.THIESSEN
Verified Customer
Verified Customer
Employees Worked With
Jessie
Dealership Inventory (101 Vehicles)
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