Jim Riehl's Friendly Ford

Friendly service people, were ready for me at my appointment time and was completed in the amount of time estimated when I made the appointment. appointment time and was completed in the amount of time estimated when I made the appointment. More

I took my Ford Escape to Matt LaFontaine Ford for an oil change and general checkup as I get ready for a long trip. They were prompt in taking my vehicle in and efficiently did the service requested. I wo change and general checkup as I get ready for a long trip. They were prompt in taking my vehicle in and efficiently did the service requested. I would highly recommend this Dealer for your service needs. More

It's clear from top leadership through the frontline, EVERYONE gets the foundational standards for customer service, which makes it an easy choice to have Matt LaFontaine Ford of Charlevoix service our F EVERYONE gets the foundational standards for customer service, which makes it an easy choice to have Matt LaFontaine Ford of Charlevoix service our Ford vehicles. More

The entire staff at LaFountain are very helpful and ready to answer any and all questions. I am very satisfied with this dealership. Thank you! to answer any and all questions. I am very satisfied with this dealership. Thank you! More

Friendly service person. Knowledgeable about service to be performed. Service done was prompt and neat. Clean, organised service area and I was comfortable while waiting for vehicle. be performed. Service done was prompt and neat. Clean, organised service area and I was comfortable while waiting for vehicle. More

new ownership I bought out my Fusion Lease last year in August, and added at service contract amounting to $ 1,858.00. Was surprised the new dealer had no record, a I bought out my Fusion Lease last year in August, and added at service contract amounting to $ 1,858.00. Was surprised the new dealer had no record, and could not find a record of this! More