Jim Riehl's Friendly Chrysler Jeep - Warren

Excellent All repairs were completed as promised. Repairs were completed in a timely manner. I appreciated the text and email messages from the dealer regarding All repairs were completed as promised. Repairs were completed in a timely manner. I appreciated the text and email messages from the dealer regarding the repair. More

a little confused Daniel , at the front desk,was very friendly and nice. The technician that serviced the car did not say anything and after I paid, I did not know wher Daniel , at the front desk,was very friendly and nice. The technician that serviced the car did not say anything and after I paid, I did not know where to go and pick up my car. I had to walk around the building to find it! I didn't have an appointment but the wait was reasonable and I appreciate the complementary car wash! More

oil change They were fast and did not need an appt on sat morning. Everyone was outstanding, great experience! Will definitely return for my next oil change. They were fast and did not need an appt on sat morning. Everyone was outstanding, great experience! Will definitely return for my next oil change. More

oil change very prompt and they even washed my car. thanks guys and girls for your great service. I will be coming back to this dealership next time I need servi very prompt and they even washed my car. thanks guys and girls for your great service. I will be coming back to this dealership next time I need service. More

Very Professional, Non-Pressure Sale Had a great experience with Dan, who was very patient as we made some last minute changes to the vehicle we wanted. Explained the differences between Had a great experience with Dan, who was very patient as we made some last minute changes to the vehicle we wanted. Explained the differences between models and helped us find the one that fit our needs/wants. More

Came in for an oil change Very easy to make an appointment. Got there and was happy to see that they checked out my taillights and got to my vehicle right away. Didn't take v Very easy to make an appointment. Got there and was happy to see that they checked out my taillights and got to my vehicle right away. Didn't take very long in the clean, clean waiting room for my van to be ready. Great experience! More

fast service They listened to my complaint, fixed my car in one day and I was able to pay for it over the phone and pick up at my convince later in the evening. They listened to my complaint, fixed my car in one day and I was able to pay for it over the phone and pick up at my convince later in the evening. More

Service Nice job today. I have had horrible service last 3 times, this time you came through. Dan was delightful and friendly. Every agreed upon time quote w Nice job today. I have had horrible service last 3 times, this time you came through. Dan was delightful and friendly. Every agreed upon time quote was met. More

EXCELLENT. Very helpful,explained paperwork completely,answered all my questions,was not rushed... Jake was very knowledgeable and explained all the features on Very helpful,explained paperwork completely,answered all my questions,was not rushed... Jake was very knowledgeable and explained all the features on my Jeep without hesitation. More

friendly, efficient, Very customer service driven service dept. Listened. Provided transportation to work. Contacted and communicated back info regarding needed repairs. A Very customer service driven service dept. Listened. Provided transportation to work. Contacted and communicated back info regarding needed repairs. Accurate with estimate and time estimate for repairs made it much easier to work around the inconvenience of not having my vehicle for a couple days. More