Jim Riehl's Friendly Chrysler Jeep - Warren

Heater Fixed my Heater in the middle of winter asap next day and got my car in that evening. Super fast service and was done by 1pm next day. Thanks Fixed my Heater in the middle of winter asap next day and got my car in that evening. Super fast service and was done by 1pm next day. Thanks More

Ripped off I had a warranty on my tires from them, so when my tire blew I took my car to them. Not only was my warranty not honored, but they promised me a but 2 I had a warranty on my tires from them, so when my tire blew I took my car to them. Not only was my warranty not honored, but they promised me a but 2 tires get a third free. I replaced my 2 front tires as well as my spare or so I thought while I did get those replaced I now have a tire without rim tossed into my trunk and the deal miraculously changed to buy 3 tires get the fourth free after being told the price before being checked out More

Satisfied Went in for a routine oil change. Employees were very friendly. Service was done promptly. Will return for vehicles next service. This section of the Went in for a routine oil change. Employees were very friendly. Service was done promptly. Will return for vehicles next service. This section of the review is too long. More

Jeep Cherokee Good job done. Staffs were nice and professional. Shuttle bus was provided on time and convinier. I will recommend the service to my colleagues and fr Good job done. Staffs were nice and professional. Shuttle bus was provided on time and convinier. I will recommend the service to my colleagues and friends. Thank you for good job done. Ray More

Keeping car on the road Came in for an oil change. Dealer noted software updates that were available. upon vehicle inspection, found a tire with a nail on the inside sidewa Came in for an oil change. Dealer noted software updates that were available. upon vehicle inspection, found a tire with a nail on the inside sidewall saving a possible on road break down. Repairs were taken care of quickly. Waiting area was very comfortable. More

Great experience The several new vehicle purchase / leases during the past 20 + years has once again become a great experience Jim Riels Friendly Dealership staff, inc The several new vehicle purchase / leases during the past 20 + years has once again become a great experience Jim Riels Friendly Dealership staff, including the Service Department. This is my reason for returning every 3 years. More

VERY GOOD MAKING AN APPOINTMENT FOR A LUBE WAS A VERY GOOD IDEA. I WAS IN & OUT WITHIN AN HOUR AND THEY DID AN UPGRADE ON THE COMPUTER. MAKING AN APPOINTMENT FOR A LUBE WAS A VERY GOOD IDEA. I WAS IN & OUT WITHIN AN HOUR AND THEY DID AN UPGRADE ON THE COMPUTER. More

New Car Purchase I have been leasing a Chevy for the past 15 years. Glad I did. I love my 2017 Jeep Compass. Nick Thomas is my sales-guy. He did a great job with my I have been leasing a Chevy for the past 15 years. Glad I did. I love my 2017 Jeep Compass. Nick Thomas is my sales-guy. He did a great job with my lease and was very easy to talk with. More

Issue resolved. I was notified that the warranty parts had arrived and set up a date and time for installation. With little or no time at all parts were installed an I was notified that the warranty parts had arrived and set up a date and time for installation. With little or no time at all parts were installed and I was called to pick the vehicle up. When I arrived the Jeep was clean and ready to go. More

Great experience. It was a great experience overall. The people were nice and service was great. It took a little longer than what I thought it would take. It was a great experience overall. The people were nice and service was great. It took a little longer than what I thought it would take. More