Jim Riehl's Friendly Chrysler Jeep - Warren

cayotic Service technician lost the keys to my vehicle. A service that should have taken 1 day to complete took 6 days to complete. If it would not have been Service technician lost the keys to my vehicle. A service that should have taken 1 day to complete took 6 days to complete. If it would not have been for my spouse being out of town, I would have had to rent a car to get back and forth to work More

Oil Change & Tire Rotation Everything was great! Got in and out quickly. Sat in the clean waiting area and read a book while waiting. Will go back again for service in future. Everything was great! Got in and out quickly. Sat in the clean waiting area and read a book while waiting. Will go back again for service in future. More

Maintence Great service reasonanable price. Friendly service dept and knowledgeable. Would recommend this dealership again to other keep owners. They found a m Great service reasonanable price. Friendly service dept and knowledgeable. Would recommend this dealership again to other keep owners. They found a missing oil cap for me that no other dealership could get More

Service and followup Excellent follow up, follow through, and service from Tim Franklin. The quality of repair and replacement of parts appears to be excellent. Also, the Excellent follow up, follow through, and service from Tim Franklin. The quality of repair and replacement of parts appears to be excellent. Also, the good will on Chrysler to replace certain parts was terrific. More

Great job! The service at Jim Riehl's is always great! The staff is friendly and efficient! They have the best waiting room of any I've ever had to be in as well The service at Jim Riehl's is always great! The staff is friendly and efficient! They have the best waiting room of any I've ever had to be in as well! More

Great Service Jim Brewer was professional and friendly. He kept me up to date during all phases. Was very helpful during the process. Would recommend Jim to my frie Jim Brewer was professional and friendly. He kept me up to date during all phases. Was very helpful during the process. Would recommend Jim to my friends and family. Rental car was helpful. More

Fast, easy, and convenient. When I pulled into the service area I was greeted almost immediately. I went to the desk to go over my issue and was checked in within minutes. I rece When I pulled into the service area I was greeted almost immediately. I went to the desk to go over my issue and was checked in within minutes. I received a call before my scheduled delivery time. Upon pickup everything was described to me and my vehicle was ready to go. More

Great Service Experience Dan was very easy to talk to. He listened and addressed all my questions and concerns. He was wanted to make sure my experience at Jim Riehl's Warren Dan was very easy to talk to. He listened and addressed all my questions and concerns. He was wanted to make sure my experience at Jim Riehl's Warren was a good one. I needed to order touch up paint for my car and the associate at the parts counter was very helpful. Even though the paint was not available at that time, he took my number and told me that he would give me a call as soon as it came in. I appreciate that type of customer service. Thank you. More

Friendly Salesperson Over all the experience was good. The salesperson Andy was very helpful, but he did not bully us into something we did not want.. Thanks Andy!! Over all the experience was good. The salesperson Andy was very helpful, but he did not bully us into something we did not want.. Thanks Andy!! More

Fast and friendly My best experience thus far. Didn't have a long wait for service to be completed, as I have in the past. Judy, the young lady that wrote up my service My best experience thus far. Didn't have a long wait for service to be completed, as I have in the past. Judy, the young lady that wrote up my service request when I first arrived, was very accommodating to my disabolity. Staff was very respectful and friendy. More