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Jim Riehl's Friendly Chrysler Jeep - Warren
Warren, MI
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Justin Rivard My salesman Justin took care of me. He was a great salesman and made my experience good. He explained the vehicle inside and out and made the price wo My salesman Justin took care of me. He was a great salesman and made my experience good. He explained the vehicle inside and out and made the price worth leasing. More
Best car purchase experience EVER! I love my salesperson Jeffrey White! He was patient with me, was not pushy, wasn't trying to talk me into buying something I didn't want, he was a gre I love my salesperson Jeffrey White! He was patient with me, was not pushy, wasn't trying to talk me into buying something I didn't want, he was a great sales guy! He even remembered what I was looking for in my next vehicle, so when I finally found it, I contacted him and he snatched the keys for me; thank you Jeff! I test drove it, loved it even more that it had a navigation system (that's a plus). Decided to purchase the car, the process went smoothly, until I contacted the insurance folks...had to delay my purchase until the next day. But I thank Jeff and Marko for waiting for me, they closed at 8pm, but stayed with me until after 9pm. Long story short (lol), I love my new Jeep Compass (2016) with all the bells and whistles I wanted and more! Thank you JRFCJ in Warren, MI! More
Always professional service I made an appointment. Told the work would take an hour to two hours to complete. They were waiting for me at the appointed time. Car was ready an ho I made an appointment. Told the work would take an hour to two hours to complete. They were waiting for me at the appointed time. Car was ready an hour later. Car was in the same condition as when dropped off. Tim is service manager that I always use. More
Replace Radio GPS maps were locked and not updating. Dealer found I had a defective Uconnect radio unit. Replacement under warranty came in in less than a week. Wit GPS maps were locked and not updating. Dealer found I had a defective Uconnect radio unit. Replacement under warranty came in in less than a week. Within an hour of my service appointment, I was good to go. More
Great salesman Nick did a great job and the over all experience was great. Everyone was very friendly and the whole experience very easy. I highly recommend Nick Tho Nick did a great job and the over all experience was great. Everyone was very friendly and the whole experience very easy. I highly recommend Nick Thomas. More
I had a great experience and I love my new car. My salesman went above and beyond for us. I will definitely go back for our next car. and I love my new car. My salesman went above and beyond for us. I will definitely go back for our next car. More
Russ completed my service recall and was very professional! I would highly recommend this dealership for their service needs! Russ Cusumano was exceptional and had my recall on my 2019 Ram truck completed in le I would highly recommend this dealership for their service needs! Russ Cusumano was exceptional and had my recall on my 2019 Ram truck completed in less time than expected! More
Happy owner. Although I didn't have an appt I only waited 2 hours and was surprised that I still had one free oil change left. It would be nice if that happened a Although I didn't have an appt I only waited 2 hours and was surprised that I still had one free oil change left. It would be nice if that happened again. More
Great Experience picking up a new Jeep! Nick Thomas and Brian Ackerman are exceptional to deal with. My new Grand Cherokee had a paint issue (not Jim Riehl's issue) and Nick had it fixed im Nick Thomas and Brian Ackerman are exceptional to deal with. My new Grand Cherokee had a paint issue (not Jim Riehl's issue) and Nick had it fixed immediately while I waited. The whole experience was a breeze. More
Great Job I took my van here because of a noise. They were able to diagnose it and fix it correctly. Great service department Would highly recommend to anyo I took my van here because of a noise. They were able to diagnose it and fix it correctly. Great service department Would highly recommend to anyone. More