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Orchard Chrysler Dodge Jeep Ram - Service Center

Washington Twp., MI

4.9
515 Reviews

515 Reviews of Orchard Chrysler Dodge Jeep Ram - Service Center

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February 23, 2019

Went in for service on my Renegade and left with a new Jeep Friendly, competent staff both service and new sales. Went in for a service appointment and after browsing new car sales, left with a new Jeep Compas More

by Megolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in service, Jim Hazen
Feb 25, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Enjoy your new Jeep!

February 22, 2019

Today’s visit was good The service was good today. I brought my Jeep in for an oil change and tire rotation. Both were done quickly and correctly. I was there less than More

by Jeepjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 22, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 22, 2019

Great Service!! Excellent service, clean and comfy waiting room and work completed quicker than expected! Wii Fi available and even offered fresh donuts! Thank you More

by Fastback@777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Bell
Feb 25, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

February 21, 2019

Warranty radio Ty met with me at got my jeep looked at right way and was able to get me back on the road before a rental car was needed....thanks More

by pmbirli
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty
Feb 21, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 21, 2019

Great! Tyler is always great to deal with and he is very effiecient. Very nice young man! Also the cashier was very helpful in letting me pay over the phone More

by nradz127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler in Express Lane
Feb 21, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you. Tyler is great!

February 20, 2019

Best customer care of any dealership.. This dealership automatically gives the best customer service always. Every department goes above and beyond expectations. I'm never going anywhere More

by rmbillie6311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Joe Riggs
Feb 20, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

February 20, 2019

Oil change Good service but, the coupon wasn’t the same as what they charged me ! An extra $6,what’s up with that? What good is the coupon if you don’t honor it. More

by katsmuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Sivalelli
Feb 20, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 18, 2019

Service call Recall, oil change and tire rotation (I don't recall who I worked with- so I just selected Conor) Need to work on customer friendliness More

by janaea_erb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Ryan
Feb 18, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 18, 2019

Dodge Ram service Dealership works to repair issues very well. Pleased with all repairs and information as to reason for issue. Very pleased with all results and will r More

by shakercuda0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hazen
Feb 18, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

February 16, 2019

Thanks, Jake! All around, Jake helped make my expensive repairs less painful. And despite the repairs being big, the mechanic that worked on it, was fast and got me More

by shamrock_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake from Service
Feb 18, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you for your business!

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