Jim Riehl's Friendly Cadillac

My wife has been asking me questions about features and operations of this new Cadillac. I had no answers. We both still have much to learn using the CUE. Your sales and service have been very helpful. operations of this new Cadillac. I had no answers. We both still have much to learn using the CUE. Your sales and service have been very helpful. More

The service dept was excellent. They explained everything to me in detail, assisted me what all my needs, and completed the work that was needed in a timely fashion. Thank you very much for your hospitality. to me in detail, assisted me what all my needs, and completed the work that was needed in a timely fashion. Thank you very much for your hospitality. More

Great dealership. Excellent people skills. Superb service-they get you out quickly. Good price for service too. Highly recommendable. I have been using this dealership since 2006 or so and I refuse service-they get you out quickly. Good price for service too. Highly recommendable. I have been using this dealership since 2006 or so and I refuse to go somewhere else. More

The entire experience was very positive. Randy in Service kept me advised of the progress as the vehicle was worked on. The gentleman who gave me a ride home was very patient and kind as I gave him Service kept me advised of the progress as the vehicle was worked on. The gentleman who gave me a ride home was very patient and kind as I gave him some incorrect directions. All the associated at the delearship were most helpful and "FRIENDLY". Any dealership can be friendly when you are considering buying a vehicle from them. Most are not so friendly when you purchased the vehicle elsewhere and bring it to them for service. Jim Riehl's on Hall Road is an A1 Dealership regardless of you wants or needs. I didn't buy the vehicle from Jim Riehl's but will buy my next vehicle from them. THEY LIVED UP TO THEIR "FRIENDLY" NAME. GOOD JOB ONE AND ALL!!!! More

One of the best vehicle purchase/dealership experiences of my life (and I'm 50ish, having purchased 7 vehicles to date). Debbie is really a different breed of car consultant - knowledgeable, articulate, h of my life (and I'm 50ish, having purchased 7 vehicles to date). Debbie is really a different breed of car consultant - knowledgeable, articulate, helpful and trustworthy from day one. Wasn't sure if I was going to purchase a Cadillac, Lincoln or BMW, until she patiently answered every question we had, and provided sage advice from her years of experience. Yes, the Jim Riehl team runs a first class dealership - and their service, finance, porter teams were all as 'friendly' as their dealer name. But after two test drives of various configurations, and hours of patient discussion, Debbie found us the PERFECT vehicle (Cadillac ATS AWD Premium) for our requirements, and we still LOVE our Cadillac experience every day we're on the road (looking for excuses to drive somewhere on a daily basis). Mega kudos to Debbie and the first class team at Jim Riehl's....highly recommended. More

Great dealership and salesperson. Felt like they helped me in my decision to buy a GM car after 30 some years, I jwas appreciated as a person and not just someone to make money off of. me in my decision to buy a GM car after 30 some years, I jwas appreciated as a person and not just someone to make money off of. More

Thank you again so much for an excellent service visit!!! You finished quicker than quoted, got me in on the same day I called, and of course, my vehicle was spotless (inside and out) when I picked it up!!! You finished quicker than quoted, got me in on the same day I called, and of course, my vehicle was spotless (inside and out) when I picked it up!!! I highly recommend this service department because they always do a great job and everyone is very friendly. I am a very happy customer!! More

The car buying experience was made possible due to Eleanor Knapp, she made buying the car fast, friendly, and very professional and I'm sure that when I buy my next car I'll be back to Jim Riehl again Eleanor Knapp, she made buying the car fast, friendly, and very professional and I'm sure that when I buy my next car I'll be back to Jim Riehl again More

Super easy to get appointments, and the staff is always extremely friendly!!! The service is always fast and I always feel like my car is safe and perfectly tuned up when I leave there. extremely friendly!!! The service is always fast and I always feel like my car is safe and perfectly tuned up when I leave there. More