Jim Potts Motor Group

Hope to save you a head-ache! AVOID Jim Potts Motor Group! Consider yourself warned- 1 star is over-rating! I brought my Sea-Doo to them in Oct 2013 to have the starter replaced and then winterize the unit Consider yourself warned- 1 star is over-rating! I brought my Sea-Doo to them in Oct 2013 to have the starter replaced and then winterize the unit - I was told this would take a couple of weeks. Not once did they call me back during this ordeal (I called them many times asking when my pwc will be done). Ultimately I got my pwc back in May 2014 - yes, that was 7 months later. Upon picking up my unit, my invoice had charges for: winterizing, 'summerizing' ($119 to recharge my battery and drain the anti-freeze), and replacing the starter - with a note: labor prices were raised in April (this applies to replacing the starter). To top this off, when I launched my Sea-Doo three weeks later, the unit ran terribly. I tried to arrange to have Jim Pott's look at this - since something didn't seem right and to discuss the original invoice - but the various people were always busy and would have to call me back. I left my name and number four times - never got a call back. I got a recommendation to have someone else check out my Sea-Doo. After explaining the symptoms (unit starts fine, seems fine for about 10 seconds then starts bogging down, lots of smoke coming out of engine compartment) - he took a peek at the engine and had it diagnosed in a minute - Jim Potts 'mechanic' didn't reattach clamps properly and water and exhaust were spewing into the engine compartment bogging everything. He had it fixed 2 days later. His words, 'If you feel like you must go to a dealer for work - go to Nielsen's. You will pay dealer prices, but at least the work will be done right'. I told him that I will stick with him. Went to Jim Potts to discuss this whole situation with the owner - I pretty much got told to pound sand. Terrible service, no customer service. More

STAY FAR AWAY FROM THIS PLACE! This is the absolute worst possible place you can go. The customer service we received was terrible and they provided awful work. The owner, Jim, is t This is the absolute worst possible place you can go. The customer service we received was terrible and they provided awful work. The owner, Jim, is the most arrogant and ignorant human being we have ever met. This place deserves to go out of business. Spread the word and don't let anyone give money to this place. More

I have bought multiple cars over the years from Jim Potts. Jim has always been very honest and extremely helpful in finding what our family needs when it comes to new or used cars. His service team con Potts. Jim has always been very honest and extremely helpful in finding what our family needs when it comes to new or used cars. His service team continues, even after 25 plus years to accommodate us in picking up our car from wherever it is on any given day, servicing that car and returning it back to the same spot it was picked up. This in itself is truly a great service for those of us that are on the go! Go for the best - give Jim Potts Motor Group a try - you will never go anywhere else! More

Had my Town and Country Van in for Air Conditioning service. Have dealt with Jim Potts for many years with great service. Check out my van and gave me an estimate of 700. Told them to go ahead. Wen service. Have dealt with Jim Potts for many years with great service. Check out my van and gave me an estimate of 700. Told them to go ahead. Went to pick up and the bill was only 650. WOW it was less. Service was excellent. Would highly reccomend for vehicle service. More

Received bad customer service and had an overall negative experience. I'd never recommend them for purchasing a car or anything to do with them. experience. I'd never recommend them for purchasing a car or anything to do with them. More

Wish I would have read these reviews before getting our boat completely messed up. Stay away from Jim Potts - he's a complete liar just how everyone else says. He knew they messed up on a portion of boat s boat completely messed up. Stay away from Jim Potts - he's a complete liar just how everyone else says. He knew they messed up on a portion of boat so he said he would give us a credit for other work we were getting done to make up for the crappy job. He gave us a whopping $15 off... WOW! This guy is a joke. My entire family will never give a dime to this theif again. More

Jim is a liar and a thief. He essentially stole my deposit on a bike. After I changed my mind on a bike due to financial woes, (10 days later) he refused to give me the deposit back. I was never told deposit on a bike. After I changed my mind on a bike due to financial woes, (10 days later) he refused to give me the deposit back. I was never told it was non-refundable by his salesmen. After a lengthy discussion, he told me he *might* be able to give me some of it back and that he'd work with me and get back to me later. His idea of working with people is having his front desk screen his calls and never getting back to you, hiding like the coward he is. Deal with him at your own risk. More

Was great at customer service. Found me exactly the car I was looking for and at a price ever better than I thought. No problem with taking my van in on trade. Overall, A great buying experience. Defin I was looking for and at a price ever better than I thought. No problem with taking my van in on trade. Overall, A great buying experience. Definatlely would recommend the place. More