Jim O'Neal Ford - Service Center

The Service Department did a great job, had two recalls, fixed them both in a very timely manner. fixed them both in a very timely manner. More

Cashier very helpful. Informed me of points I had available to utilize for my service. Informed me of points I had available to utilize for my service. More

While they were very busy and short staffed due bereavement and illness Jeff Harris was able to get my truck repaired in a very reasonable time frame! bereavement and illness Jeff Harris was able to get my truck repaired in a very reasonable time frame! More

Service was quick and excellent. Thank you. I will return whenever I need service again Thank you. I will return whenever I need service again More

This is a honest dealer who has been treating people in Southern Indiana right for years! Southern Indiana right for years! More

Staff was friendly and answered all my questions. My warranty was honored without any hassle. My warranty was honored without any hassle. More

They do the work right the first time! On time and do extra like my wife's tire light comes on she comes in and they check her tires,fix them or air them up if they are low due to a temper On time and do extra like my wife's tire light comes on she comes in and they check her tires,fix them or air them up if they are low due to a temperature drop More

service dept is horrible. the service manager is a joke. he even told me he drove the truck for 60 miles and I said how come the mileage is still on zero. chris O'neil wouldn the service manager is a joke. he even told me he drove the truck for 60 miles and I said how come the mileage is still on zero. chris O'neil wouldn't even see me. It was a brand new F-150 and they had it over 9 times and took it to carriage ford once and fixed the problem. More

One morning in January I was heading home from work when I ran over a piece of metal and it punctured my rear tire. I was losing air pressure fast and so I pulled into Jim O’Neal’s because I knew the servi I ran over a piece of metal and it punctured my rear tire. I was losing air pressure fast and so I pulled into Jim O’Neal’s because I knew the service department had opened at 7am. I own a Ram 1500 Hemi and knew I couldn’t change my tire myself. Anyway, the guys took my truck straight back to work on it, even though they were busy and I didn’t have an appointment. Jeff, in the service department explained to me that they couldn’t fix my tire but they could put my spare on and could order me a knew tire. I chose not to purchase a new tire at the moment, so Jeff gave 3 estimates for 4 new tires. Prices were a lot cheaper then I thought they would be. So after being there around an hour, I was on my way home. Thanks to Jeff and everyone in the service department that morning. You made my day! See you soon for my new tires 😊 More

Excellent service. Jeff searched for deals and never suggests work just because. I recommend this service department and Jeff to everyone in need of a mechanic! suggests work just because. I recommend this service department and Jeff to everyone in need of a mechanic! More