Jim O'Neal Ford - Service Center

VERY GOOD service department! Always a enjoyable experience people are very friendly. They have plenty of people to help you. No problems here. Always a enjoyable experience people are very friendly. They have plenty of people to help you. No problems here. More

The person taking my call to set up an appointment was not very friendly. I arrived on time for my appointment and was taken right in. I was there for a 12 month service, I went over some issues that I wa not very friendly. I arrived on time for my appointment and was taken right in. I was there for a 12 month service, I went over some issues that I was having with my truck and it was done in about 40 minutes. However, the problems I told them about were not resolved. The service mgr. research one of the problems and call me, it's been a few days no response yet. I ask if I could get a complementary exterior wash job and was told yes, that didn't happen. More

Great job all around, love that they pickup and return at no charge. Thanks Cliff and your coworker great job. no charge. Thanks Cliff and your coworker great job. More

The service manager (Jeff) was professional and courteous. Did great job of explaining options to repair my issues and providing best alternatives and cost for each. courteous. Did great job of explaining options to repair my issues and providing best alternatives and cost for each. More

One of the best dealerships in the area, very easy to work with. Can find your next vehicle or order you one if they do not have it in stock. work with. Can find your next vehicle or order you one if they do not have it in stock. More

The staff at Jim O’ Neal are always pleasant, informative and accommodating. They are honest about needed repairs and complete their work as timely as possible. and accommodating. They are honest about needed repairs and complete their work as timely as possible. More

I had my car serviced for break problem. Turned out to be very beneficial for my safety with their thorough inspection bigger problem found and repaired. GREAT SERVICE. Turned out to be very beneficial for my safety with their thorough inspection bigger problem found and repaired. GREAT SERVICE. More

Very professional and easy to deal with. Jeff Harris is always easy and fair to deal with in the service area. He is a good communicator when your vehicle is there for service. Jeff Harris is always easy and fair to deal with in the service area. He is a good communicator when your vehicle is there for service. More

I can always count on these guys. Just told them what I needed and they worked me in and took care of me. Just told them what I needed and they worked me in and took care of me. More