Jim O'Neal Ford

Rich Mason made my O'Neal experience enjoyable affordable! I was really impressed with their salesman Rich Mason. He was an extremely considerate salesman who was fair in negotiation and makes me want to bring I was really impressed with their salesman Rich Mason. He was an extremely considerate salesman who was fair in negotiation and makes me want to bring my business back to O'Neal. O'Neal is lucky to have him on their staff because he knows what he is talking about and is helpful with any questions that you may have. His stories and conversation also make the car buying process much smoother and less stressful. Again I highly recommend anyone who brings their business to O'Neal's to deal with Mr. Mason. More

Great experience! Over the past 35 years, my wife and I have bought several vehicles...new and used. We have always dealt with reputable dealerships, but have not alwa Over the past 35 years, my wife and I have bought several vehicles...new and used. We have always dealt with reputable dealerships, but have not always had pleasant experiences. However, our first experience with Jim O'Neal was a great experience! Our sales associate, Guy Plummer, was knowledgeable, courteous, and extremely helpful, and the "paperwork" process was efficient and painless. I am happy to recommend Jim O'Neal Ford in Sellersburg for your next car-buying experience. More

Guy and the Jim O’Neal staff were great. Staff and Salesperson were great! Guy helped every step of the was very polite to my family and I. I would recommend everyone looking for a ford to go Staff and Salesperson were great! Guy helped every step of the was very polite to my family and I. I would recommend everyone looking for a ford to go to Jim O’Neal! More

Customer Focused, Open Communications Sales Process The contrast between Jim O'Neal Ford and other dealerships is apparent after even a few minutes conversation. The entire process was friendly, transpa The contrast between Jim O'Neal Ford and other dealerships is apparent after even a few minutes conversation. The entire process was friendly, transparent, and straightforward. For this vehicle I shopped dealerships from Indianapolis to Nashville and St. Louis to Cincinnati; there where eight dealerships that had a potential vehicles for me. Amanda Jeffries was on top of my Internet query in seconds; only two other dealerships responded on the same day. Amanda followed up with a very appropriate phone call and an e-mail with additional information; only one other dealership did that. Rory Marker was very helpful during the test drive and information part of the process. Rory was knowledgeable about the model in general and the vehicle in specific. He knew how to read the customer and focused on my needs; this was greatly appreciated. Price negotiations were an important part of my purchase. I feel that Jim O'Neal Ford understood that, responded transparently, and that make the process very positive. Rory was most helpful in making sure the vehicle was prepared for us while Branden Milby and others prepared all the paperwork. During the "finance" phase of the purchase, Branden offered the various service packages (and that was appreciated) but did not push "upsells". In summary, Jim O'Neal Ford got a sale because they acted as a combination of a Internet connected business (thanks Amanda) and a community focused business (thanks Rory and Branden). More

Love the "hometown" feel You will definitely run into friends when you visit this dealership....over a 3 day period spent choosing & closing on our new car purchase....ran int You will definitely run into friends when you visit this dealership....over a 3 day period spent choosing & closing on our new car purchase....ran into old friends who will not use another Ford dealership in the area. There is a reason for this.....there is a hometown feel where everyone is friendly and helpful. More

Honest Guys I bought a used as is vehicle that was doctored up by previous owners. The car ended up having a bad motor so I contacted Randy and he refunded my mon I bought a used as is vehicle that was doctored up by previous owners. The car ended up having a bad motor so I contacted Randy and he refunded my money in full! More

They made buying a car easy Jim Meagher was the most honest car salesman I have ever dealt with. He was very helpful and straight forward. I love my new car! Jim Meagher was the most honest car salesman I have ever dealt with. He was very helpful and straight forward. I love my new car! More

F250 purchase Bruce was awesome, highly recommend this dealership. Have already bought two vehicles here and will not go anywhere else. Sales manager go above and b Bruce was awesome, highly recommend this dealership. Have already bought two vehicles here and will not go anywhere else. Sales manager go above and beyond. More

Great!! We hate going to the car dealer just as much as the next person, but Cyndi and her team made this experience better than we ever expected. We had gon We hate going to the car dealer just as much as the next person, but Cyndi and her team made this experience better than we ever expected. We had gone to another dealer prior to visiting Jim Oneal and had a less than pleasant experience. We will be back for our next car buying experience. Thank you all! More

Very good experience, great customer service. We were very pleased with our experience, for it being our first time I was a little hesitant and afraid. But it was a very pleasant experience. Guy d We were very pleased with our experience, for it being our first time I was a little hesitant and afraid. But it was a very pleasant experience. Guy did great! More