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Jim O'Neal Ford
Sellersburg, IN
569 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 569 reviews
June 27, 2025
Bought my car in 2018 from Jim O'Neal and always took it there for service. The quality and professional has steadily gone down hill. I confirmed by phone weeks prior to taking my car there this week that i there for service. The quality and professional has steadily gone down hill. I confirmed by phone weeks prior to taking my car there this week that if I dropped it off they would get the oil change and brakes done. When I dropped it off they said maybe. They called an hour later said they wouldn't be able to do anything today. When I picked it up they had done the oil change and said the brakes were fine. I asked why I had to put my foot through the floor to stop. They said we have to have the mechanic look at them another time. They tried to charge me $75 dispute a coupon for $45. Took 8 minutes to get that fixed. I asked where my car was so I could leave and they said guess I'll have to find one of the guys to bring it up. I asked why they didn't put the number painted on the parking spots in the paperwork so I could just go to that spot. Will never go there for service again. More
by orangepinto
Employees Worked With
June 24, 2025
Had our vehicle over 1 week without calling or updating us. We called at the 1 week mark. Still didn’t know what was wrong with vehicle. Poor communication! us. We called at the 1 week mark. Still didn’t know what was wrong with vehicle. Poor communication! More
by Glakins
Employees Worked With
May 15, 2025
Justin did a great job getting us the best value for our trade in. Everyone was easy to work with and went the extra mile to get us the car we were looking for. Nothing felt high pressure or like they were trade in. Everyone was easy to work with and went the extra mile to get us the car we were looking for. Nothing felt high pressure or like they were just trying to unload something that had been on the lot toooo long. I'm glad we went with this dealership, and they will be the first ones I go to next time we're in the market for a car. More
by Screen Name
March 14, 2025
Jim Meagher is incredible to work with. Personable. Knowledge. Attentive. Will bring more business to him Personable. Knowledge. Attentive. Will bring more business to him More
by Kevin.Schmidt63
Employees Worked With
March 03, 2025
VERY GOOD service department! Always a enjoyable experience people are very friendly. They have plenty of people to help you. No problems here. Always a enjoyable experience people are very friendly. They have plenty of people to help you. No problems here. More
by merry812
Employees Worked With
March 01, 2025
The person taking my call to set up an appointment was not very friendly. I arrived on time for my appointment and was taken right in. I was there for a 12 month service, I went over some issues that I wa not very friendly. I arrived on time for my appointment and was taken right in. I was there for a 12 month service, I went over some issues that I was having with my truck and it was done in about 40 minutes. However, the problems I told them about were not resolved. The service mgr. research one of the problems and call me, it's been a few days no response yet. I ask if I could get a complementary exterior wash job and was told yes, that didn't happen. More
by lannyandwanda
Employees Worked With
February 03, 2025
Great job all around, love that they pickup and return at no charge. Thanks Cliff and your coworker great job. no charge. Thanks Cliff and your coworker great job. More
by d50edrin
Employees Worked With
December 21, 2024
Very friendly staff and willing to work with me on my trade in and purchase of new vehicle. Felt no pressure at all from my salesman, Jim Meagher, which meant a lot to my wife and wife. Thank You Jim O trade in and purchase of new vehicle. Felt no pressure at all from my salesman, Jim Meagher, which meant a lot to my wife and wife. Thank You Jim O'Neal More
by jlabp
December 18, 2024
Kenny Trich the Internet Manager was very quick to respond to my inquiries, and put me in contact with Bruce Walker, who was just a tremendous salesman. It wasn't an easy decision trading in my Mustan respond to my inquiries, and put me in contact with Bruce Walker, who was just a tremendous salesman. It wasn't an easy decision trading in my Mustang so that my wife could have a more reliable vehicle, but I'm glad I did and glad I went with Jim O'Neal Ford. So much so, I'm returning a week later to buy my Bronco and working with Bruce again. More
by drgii1985
