Jim Norton Toyota of OKC

I had two recall notices and it took about 2 hours. I had two recall notices and it took about 2 hours. Hopefully there won't be any more. I think it would be helpful to your customers if the service I had two recall notices and it took about 2 hours. Hopefully there won't be any more. I think it would be helpful to your customers if the service person explained just what they did and assured the customer that the problem was completely fixed. I was told in the beginning that I would have to. bring the Rav-4 back for a switch, if it needed to be replaced. Now I have to call and ask if that is still the case, because I wasn't told anything when I picked it up and the invoice is a little vague. More

Went in to get some recall and routine service done. Was not expecting much because Momentum had such terrible service and I dreaded even going back to Toyota. Joe met me at the check in and gave me a li not expecting much because Momentum had such terrible service and I dreaded even going back to Toyota. Joe met me at the check in and gave me a list of things that needed attention after there inspection. They found a water pump going bad and took care of it under warranty. He gave me a price for everything else that needed replaced. No pressure was given and he made the trip feel friendly and professional. He got what I needed done that day and on time. Best Toyota service I have had since I bought the truck. More

WOW!!!!!!!!!! Went to rotate tires and get shade for window. The cost was higher than I had been told several months before. Jeff covered cost of the entire part but it was a discontinued item. They tin window. The cost was higher than I had been told several months before. Jeff covered cost of the entire part but it was a discontinued item. They tinted windows free. Thanks guys! More

I wanted a used Venza which I couldn't find in the Oklahoma area. Momentum Toyota advertised one on their website that was exactly what I wanted. It was in Texas. It took a week for them to get the ca Oklahoma area. Momentum Toyota advertised one on their website that was exactly what I wanted. It was in Texas. It took a week for them to get the car to Oklahoma on a car carrier. By this time I had been without a car for 4 weeks and was anxious to get another one. When they unloaded the Venza, the car carrier damaged the roof with a scrape and a dent. The odometer reading and the description of the car didn't match the car that came off the car carrier. The car delivered was in better condition. I wouldn't buy a car that was scraped up so it was sent to the body shop for repairs. 2 weeks later, the car was ready and I went to pick it up. The roof skin had been replaced and it looked good as new. I purchased the car at a fair price. A few weeks later I noticed the edge of the windshield looked chewed up. Then a crack appeared on the inside of the windshield. When I took the windshield to be replaced at Safelite, they told me it was a stress fracture and the chewed up edge was a sign that the windshield hadn't been replaced correctly at the body shop. I felt like this dealership walked all over me. The amount of time it took them to deliver a car in good condition to a cash paying customer was ridiculous. I wouldn't recommend this dealership or their body shop. More

We went in to buy a used CDC and left with a new Toyota. Barry has got to be the greatest salesman we have ever dealt with. He is easy going, fun, and was a great help. We will return to Momentum Toyota and Barry has got to be the greatest salesman we have ever dealt with. He is easy going, fun, and was a great help. We will return to Momentum Toyota and buy from Barry, again... Also, the finance department was great. Mr. Hill hooked us up with Aaron Duffy who is a super great person in finance and was quick, friendly, and sincere. Super great visit..... Highly recommend!!!!! More

Loy and the sales manager were very straight to the point and professional--and got exactly where I wanted very quick. I appreciate the experience and I have bought over 150 vehicles. Thanks and please send and professional--and got exactly where I wanted very quick. I appreciate the experience and I have bought over 150 vehicles. Thanks and please send to my house if you could. I would buy from them again tomorrow if needed and would recommend to all friends and family More

Our experience was great with Dub Richardson Toyota. The staff was friendly & professional. We did not feel pressured or misled as we have recently at another dealership, in our local area. We will travel staff was friendly & professional. We did not feel pressured or misled as we have recently at another dealership, in our local area. We will travel 200 miles to purchase a vehicle from them again and we will continue to recommend them to others. More

From the moment we pulled up in the parking lot we were greeted with a friendly hello and introduction. David was very kind, patient, and considerate. Every question was answered openly and honestly. No greeted with a friendly hello and introduction. David was very kind, patient, and considerate. Every question was answered openly and honestly. Not only was David friendly, but the entire staff made us feel welcome. I will definitely refer friends and family members to Dub Richardson. More