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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,430 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,430 reviews

February 28, 2024

Everything went fine and I have no complaints. Time spent was less than the time I usually spend there. More

by TLHALE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Harmon
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Consistently good service with minimum wait times. The Jim Norton service operation is the best I’ve ever experienced. More

by CAROLMESSER354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Carol! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Professional, informative and honest about what needs immediate fixing and what could wait. Also provide coupons and service reminders. Great dealership!!! More

by shellycs0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us, Shelly. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

This location is always very courteous when I come thru for service. Pretty accurate with their time estimates of when the work will be completed as well. Thank you! More

by gregorypetree
Recommend Dealer
Yes
Employees Worked With
Unknown employee at service e desk: five stars.
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this 5-star review, Gregory! We strive to provide courteous service to all our guests and are glad to hear that was the case for you. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

They have always been very polite & they sent a video of my tires cause they wanted a all points check on my car I also was given a call when it was done & they also put it thru a car was I will definitely More

by BETTYHEDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Betty! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Process in and out very fast and efficiently. Quickest time from sale to going through finance. More

by EDDIEHUNDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnie Plumbtree
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Eddie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Took care of issue promptly and with no hassle on about the need to resolved More

by jsmillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sesso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

I always have a good experience when I bring my car in for service, my technician was great! More

by COOKIES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Dan did a great job at helping us find the car we needed. He went the extra mile with making sure we could drop off our cashier's check in place of our personal check. Really appreciate his willingness to h More

by KONGPANGYANG
Recommend Dealer
Yes
Employees Worked With
Daniel Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brant Gamble
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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you the Jim Norton Toyota difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! We wish you miles of happy driving! Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Friendly professional completed all the work requested was finished in a timely manner. Shuttle service a plus More

by ankerbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

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