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Jim Norton T-Town Chevrolet - Service Center

Tulsa, OK

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702 Reviews

702 Reviews of Jim Norton T-Town Chevrolet - Service Center

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November 08, 2016

The BEST Service Center Around!!! I drive 100+ miles daily and needed an oil change in a bad way. I went to Jim Glover Chevrolet as I was passing through Tulsa. Their Service Consult More

by BossMom3.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones
November 08, 2016

Great Customer Service Every time I take my car in to get serviced, the customer service is great! Danny Jones always makes sure I jump back into my car happy and is always More

by dianafdez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones
November 07, 2016

3 hour wait for my scheduled oil change I had an appointment I had an appointment I called and arranged last week for 1:00 pm today. I was called to verify appointment this morning by your representative. I sh More

by Vletterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one assisted me
Nov 08, 2016 -

Jim Norton T-Town Chevrolet responded

Good morning, this is Jared Glover with Jim Glover Chevrolet. I believe my service manager reached out to you yesterday to apologize for our mishandling of your appointment. We typically are much more organized than that, i'm not sure where the communication breakdown happened but please know that we are committed to honoring our customers time as well as saving them money in service. Please feel free to reach out to me personally in the future and I will make sure your service experience is exceptional

November 04, 2016

Discriminated Against Because of Negative Surveys I can personally say that I was discriminated against because of my negative survey's. And they refused to service my car. Beware of them More

by Passionate Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
Nov 08, 2016 -

Passionate Houston responded

What a joke. And I take it as just that. You all are not a replicable company that values the customer or their opinions. If so you all would have personally contacted me and asked me what could have been done to rectify the situation but instead you place a not in your system saying to not service my car when I got the piece of junk from your lot. Hog wash get the heck out of here with that whack apology. My perception and opinion of your dealership is just that, CROOKS. AND I APPOVE OF THIS MESSAGE. Passionate D Houston

November 03, 2016

Repeat Customer I wanted to revise my review. I had a bad experience at one of the service facilities but Mr. Jared Glover actually made me a satisfied customer. I ap More

by Marquize Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greer, Jared Glover
November 01, 2016

Vehicle Service Scheduled appointment for service was excellent. The car was serviced and returned ahead of the scheduled time with the work done in an professional More

by rikhek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones, MIke Burris
October 24, 2016

Car serviced Took car in for a recall and Danny Jones is the best! I will be making all of my appointments with him. He has taken care of my daughters vehicles f More

by Bulldogsrus3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Jones
October 13, 2016

Unannounced service visit My check engine light came on and I just pulled in and within an hour and a half they had fixed not only the sensor that set off my check engine light More

by Rockin B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
October 10, 2016

Quick and easy I scheduled an oil change and was in and out quickly with no problems. I dropped my car off to be serviced, and was even offered a ride back to work, More

by CruzGurl33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Williams
September 26, 2016

Service I like Jim Glover. Feel real good about doing business with them. They treated me right. I had a problem with my seat and they got right on it More

by Tsalagijc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Glover
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