Jim Norton T-Town Chevrolet - Service Center
Tulsa, OK
702 Reviews of Jim Norton T-Town Chevrolet - Service Center
The guys and girls are great! The guys and girls who work in the service department are great. I always feel comfortable working with all of them. I am not always great at letting The guys and girls who work in the service department are great. I always feel comfortable working with all of them. I am not always great at letting them know what is wrong with my car but they try their hardest to understand what I am saying. They are efficient and having a loaner is fantastic! More
Not 5 star- TEN STARS!!! I am from the Chicago area and got stranded in Tulsa with a bad fuel pump. I was in town for a dog show and traveling with multiple dogs. Karissa and I am from the Chicago area and got stranded in Tulsa with a bad fuel pump. I was in town for a dog show and traveling with multiple dogs. Karissa and Phillip took such good care of me, my pets and my vehicle I was absolutely blown away by their kindness and hospitality. They worked around my show schedule to get my car fixed quickly and get me in the road for my long trip home. They went over the top to give me personal cell phone numbers to make sure I was getting the communication I needed. Can’t say enough good things about this dealership. The service tech(name?) was awesome when I picked up my car and the other service reps present at the time were all so kind. My long trip home was safe and no car problems! More
Great service. Everyone from the advisor to the cashier was great. Even the technician text me to tell me he was working on my vehicle, and when he would be finished Everyone from the advisor to the cashier was great. Even the technician text me to tell me he was working on my vehicle, and when he would be finished. More
Awesome service center Very helpful and knowledgeable I forgot my house key in the loaner truck and they tracked it down for me then I realize that I left my phone in the tr Very helpful and knowledgeable I forgot my house key in the loaner truck and they tracked it down for me then I realize that I left my phone in the truck and they tracked it down again that’s service More
Ken Adams is awesome When I have to have my car serviced, I always choose to work with him. He makes the process so much easier. He is friendly and professional. When I have to have my car serviced, I always choose to work with him. He makes the process so much easier. He is friendly and professional. More
Accommodating & above my expectations I only called to schedule an oil change... but I mentioned my engine was driving kinda rough & Lee, my service guy, suggested I go ahead & bring my ca I only called to schedule an oil change... but I mentioned my engine was driving kinda rough & Lee, my service guy, suggested I go ahead & bring my car in that day. He gave me a complementary loaner car to drive. Turns out there was a problem with my engine. They replaced the part, which was covered under my warranty. They also washed and vacuumed my car, rotated tires (I mentioned I drive a lot for my job) and called me to pick it up 3 days later. The best part... my bill was ZERO!! Everything was covered under my warranty & I had a coupon for a free oil change! I highly recommend Route 66! The support staff is also very friendly! More
Amazing experience Mike was very quick about getting my car fixed. He was professional and the entire service dept did an amazing job on getting me back on the road! Mike was very quick about getting my car fixed. He was professional and the entire service dept did an amazing job on getting me back on the road! More
Fast and Efficient I bought a used Toyota Highlander from Route 66 in the Fall and have returned it there for the three free oil changes they provide. Even though I’ve d I bought a used Toyota Highlander from Route 66 in the Fall and have returned it there for the three free oil changes they provide. Even though I’ve driven from Stillwater, it’s not a bad drive and their efficiency and speed has me thinking about continuing with their service even after the free changes. They send out oil change pricing specials that are the lowest I’ve seen, and with a Saturday service option, it’s hard to beat. I called on a weekday morning and was able to bring it right in that day. I’ve been impressed. More
My Visit They are very Professional and very nice and they get you in as quick as possible.and they do their best to get you out and going. They are very Professional and very nice and they get you in as quick as possible.and they do their best to get you out and going. More
Good service Very professional in welcoming as I drove into the shop. Caring technicians Deliver repaired car on time Honoring insurance claims Phillip was a g Very professional in welcoming as I drove into the shop. Caring technicians Deliver repaired car on time Honoring insurance claims Phillip was a great help. More